Solution Operations Manager, Revenue Growth

Mistral AI; Paris; Sur place; EUR 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Competitive cash salary and equity

Daily lunch vouchers

Discounted gym access

Monthly contribution to transport

Full health insurance

Generous parental leave policy

Visa sponsorship

BetterUp coaching

Résumé du poste

Mistral AI in Paris is seeking a Solutions Operations Specialist to optimize the sales and implementation lifecycle. The role demands 3+ years in strategic operations, a track record of improving business KPIs, and expertise in AI. Responsibilities include developing frameworks for technical needs and driving collaboration across teams. The position offers a competitive salary and benefits such as health insurance and daily meal vouchers. Fluency in English is required, and knowledge of additional languages is a plus.

Qualifications

• 3+ years of experience in strategic operations within technical sales.
• Proven track record in optimizing processes and impacting business KPIs.
• Technical acumen and understanding of AI implementation and use cases.

Responsabilités

• Work closely with Solutions leadership to optimize sales and implementation processes.
• Develop reporting mechanisms around technical implementation KPIs.
• Design frameworks to improve efficiency across the Solutions team.

Connaissances

Strategic operations

Technical sales

Process optimization

Negotiation skills

Analytical skills

Fluency in English

Formation

Bachelor’s degree

MBA or advanced degree

Outils

Salesforce

BI tools (e.g., Looker, Hex, BigQuery)

Description du poste

Role Summary

As a direct business partner to our Solutions team (Deployment Strategists & Applied AI Engineering team), you will work closely with Solutions leadership and serve as the expert on the operational sales and implementation aspects of the Mistral deal lifecycle. You'll work closely with leadership to develop detailed pre-sales and post-sales operational plans aligned with our delivery forecasts, analyze and optimize Solutions team performance, and develop processes and KPIs to improve efficiency and support the rapid evolution of our technical pre-sales and post-sales motions. This role is critical to driving major improvements in the efficiency and effectiveness of our Solutions team, and to using those learnings to build forward-looking capacity and delivery forecasts that integrate pre-sales requirements with best-in-class post-sale delivery and accelerate our ability to leverage Mistral to unlock value for our customers.

Technical Go-to-Market Execution

• Develop frameworks to standardize how the Solutions team approaches different customer technical needs within and across segments
• Identify opportunities for experiment-driven improvements in the technical sales and implementation process

Cross-Functional Collaboration

• Work closely with sales teams, product development, and revenue operations to align technical implementation capabilities with customer needs
• Support the development of professional services offerings and technical engagement models that maximize customer success
• Collaborate with product & engineering teams to ensure Solutions team feedback is incorporated into the product roadmap
• Help prepare materials for executive reviews highlighting technical implementation successes and challenges

Drive delivery excellence across the Solutions team

• Design and implement scalable frameworks and AI products that help Solutions teams consistently deliver value to clients, from pre-sales through post-sales
• Translate successful delivery patterns into repeatable, operationalized processes - reducing variability and increasing team efficiency
• Partner with technical and client-facing teams to identify friction points in delivery and build the systems to fix them
• Own the rollout of new methodologies, ensuring adoption through clear documentation, training, and change management
• Track delivery performance over time and use data to continuously improve how the team operates

Data-Driven Decision Support

• Identify and operationalize the right metrics to optimize the Solutions team impact on customer success & revenue
• Create and maintain reporting mechanisms around technical implementation KPIs
• Synthesize tangible, strategic recommendations that can be deployed cross-functionally

About You

• 3+ years of experience in strategic operations, operations, chief of staff within technical sales, solutions engineering, or professional services environments
• Proven track record in optimizing processes, impacting business KPIs, and aligning resources with business priorities
• Exceptional negotiation and diplomacy skills: ability to navigate complex stakeholder dynamics and align competing priorities
• Hands‑on, execution-focused mindset with a bias for action in ambiguous, fast-changing environments
• Technical acumen and AI fluency: understanding of AI implementation, use cases, and scaling challenges
• Strong analytical skills, with experience in Salesforce, data warehouses, BI tools (e.g., Looker, Hex, BigQuery)
• Bachelor’s degree required; MBA or advanced degree preferred
• Fluency in English (native level); additional European languages are a plus

Benefits

• Competitive cash salary and equity
• Daily lunch vouchers: Swile meal vouchers with 10,83€ per worked day, incl 60% offered by company
• Sport: discounted access to gyms and fitness studios through our Wellpass partnership
• Transportation: monthly contribution to a mobility pass via Betterway
• Health: full health insurance for you and your family
• Parental: generous parental leave policy
• Visa sponsorship
• Coaching: we offer BetterUp coaching on a voluntary basis