Solution Consultant Intern New Paris, France

Mirakl; Paris; Hybride; EUR 13 000 - 16 000; Plein temps

Avantages offerts par ce poste

Breakfasts and wellness classes

On-site Paris office

50% transportation coverage

Résumé du poste

Mirakl, a global unicorn, invites you to join the EMEA Solution Consulting team in Paris for a six-month internship starting January 2027. You’ll help onboard sellers to Mirakl Connect, learn the Catalog Transformer, and collaborate with cross-functional teams to deliver practical enablement.

The role emphasizes autonomy, teaching skills, and strong English communication in an international environment, with explicit focus on AI-powered tooling and practical problem solving.

Qualifications

• Current enrollment in a Master's program (M1 or M2) for a six-month internship starting January 2027.
• At least one prior internship or corporate experience, ideally in an enterprise environment.
• Demonstrated interest in technology, SaaS platforms, or digital products.
• Familiarity with APIs, data, or automation tools is a plus but not required.

Responsabilités

• Support and progressively take ownership of end-to-end seller onboarding on Mirakl Connect, starting with simpler cases and building towards greater autonomy.
• Guide sellers through key onboarding steps and deliver clear enablement sessions tailored to audiences with varying levels of technical knowledge.
• Develop expertise in Catalog Transformer — Mirakl's AI-based catalogue management product — and support sellers in troubleshooting and optimising their catalogues.
• Contribute to scaling onboarding by creating and improving documentation, guides, and internal content, and by identifying opportunities for process and reporting automation.
• Collaborate cross-functionally with Sales, Product, Support, and Data Science/AI teams, capturing feedback from onboarding activities to continuously improve the seller experience.

Connaissances

Autonomous

Communication

Teaching

AI curiosity

Organization

English proficiency

Formation

Master's student (M1/M2)

Outils

Gong

Google Workspace

Confluence

Dust

Description du poste

Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy. Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus). With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.

• Founded in 2012 | Member of French Tech Next40
• 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo

Our Values:

Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.

Our 5 values guide how we collaborate:

• Work Hard Together: Teamwork and collaboration are the foundation of our success
• Get Things Done: We prioritize action and efficiency for impactful results
• Go Above & Beyond: We tackle challenges proactively and always aim for excellence
• Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
• Satisfy & Empower Clients: We're committed to our clients' success

1. The Team You'll Join

You’ll be part of our EMEA Solution Consulting team led by Jonathan D'Elissagaray, Director of Solution Consulting. The team consists of two Solution Consultants focused on Mirakl Connect, working alongside four Platform Consultants covering B2B customers across Southern Europe and the Middle East. Together, you’ll be helping sellers successfully onboard and grow through the Mirakl Connect ecosystem.

About Mirakl Connect

Mirakl Connect is Mirakl’s ecosystem platform, connecting marketplace operators and sellers to simplify partnerships, onboarding, and growth. Trusted by leading brands such as Macy’s and Lacoste, Mirakl Connect helps sellers discover new marketplace opportunities while enabling marketplace teams to efficiently onboard and manage their seller ecosystem at scale.

2. Your Impact

• Support and progressively take ownership of end-to-end seller onboarding on Mirakl Connect, starting with simpler cases and building towards greater autonomy.
• Guide sellers through key onboarding steps and deliver clear enablement sessions tailored to audiences with varying levels of technical knowledge.
• Develop expertise in Catalog Transformer — Mirakl's AI-based catalogue management product — and support sellers in troubleshooting and optimising their catalogues.
• Contribute to scaling onboarding by creating and improving documentation, guides, and internal content, and by identifying opportunities for process and reporting automation.
• Collaborate cross-functionally with Sales, Product, Support, and Data Science/AI teams, capturing feedback from onboarding activities to continuously improve the seller experience.

3. What You'll Bring to the Role

Experience:

• Currently enrolled in a Master's programme (M1 or M2) at a business school, engineering school, or equivalent institution, available for a six-month internship from January 2027
• At least one previous internship or corporate experience, ideally in an enterprise environment
• Demonstrated interest in technology, SaaS platforms, or digital products
• Familiarity with APIs, data, or automation tools is a plus but not required

Skills:

• Autonomous and solution-oriented, with solid project management skills and the ability to see tasks through from start to finish
• Strong communication and teaching skills, able to explain technical concepts clearly to non-technical audiences
• Curious and proactive, with a genuine interest in AI and a willingness to use it practically, including for troubleshooting AI-based products
• Organised and able to manage multiple priorities effectively in a fast-paced environment
• Comfortable working in English across an international, cross-functional team

4. Tools Used

• Mirakl Connect
• Gong
• Google Workspace (Sheets, Slides, Drive)
• Confluence
• Dust

5. Languages

• English: Professional proficiency required
• French: Professional proficiency is a plus

Pay Range: €1,200 – €1,400 per month (depending on profile and study level)

• A workplace that promotes well-being and balance: breakfasts, yoga and sports classes, after-work drinks, and game nights
• A tailor-made onboarding experience designed to help you hit the ground running
• A unique opportunity to join a fast-growing French unicorn and collaborate with international teamsAccess to CSE discounts (ticketing, cultural activities, and more)
• Gymlib pass to support your well-being
• Modern offices in the heart of Paris
• 50% coverage of transportation costs (Navigo pass, bike, and more)

We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations.

As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French.

We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.

Mirakl handles personal data during your recruitment processes. Mirakl is the controller of the personal data, meaning it decides how and why the data is processed. Mirakl takes strong commitment to protecting applicant data and ensuring compliance with privacy regulations during the recruitment process, in particular:

Types of Data Processed: Mirakl collects data such as name, contact details, educational and employment history, and other relevant information provided during the application process.
Purpose of Data Use: The data is used to manage and process applications, communicate with candidates and, upon successful application, to onboard the individual.
Data Access and Sharing: Access to personal data is generally restricted within Mirakl and its affiliates, though some third-party providers might have access to carry out specific functions like reference checks and payroll processing.
Data Retention: Personal data is retained only as long as necessary for the recruitment process or to comply with legal obligations, typically up to two years from the last contact.
Rights of Individuals: Candidates have rights regarding their data, including access, data portability, correction, restriction of processing, and in certain cases, deletion. In addition, they may lodge a complaint with an EU supervisory authority.
Queries and complaints: If you have any questions or wish to exercise your rights, you may fill in this form or directly contact us by sending an email to [e-mail].