Software engineer h/f

Merck Electronics; Montbonnot-Saint-Martin; Sur place; EUR 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

Development opportunities

Collaboration with global teams

Résumé du poste

Merck Electronics in France seeks a Software Support Engineer who proactively identifies software malfunctions and implements quick solutions during on-site interventions.

You will document issues, collaborate with development teams to enhance the platform, and train users on new features, using strong analytical and listening skills to deliver responsive support under pressure.

Fluent English is required to navigate technical docs and coordinate across the APAC region.

Qualifications

• Experience in industrial computing and software environments.
• Strong object-oriented programming skills in C#, C++, or Java.
• Experience with multi-threading applications and Git.
• Fluent English for technical documentation and global collaboration.

Responsabilités

• Identify software malfunctions and implement quick on-site fixes.
• Document issues and collaborate with development teams to improve the platform.
• Train users on new features and provide responsive support.
• Manage client requests under pressure with analytical, organized approach.

Connaissances

Object-oriented programming

Multi-threading

Git

English proficiency

Outils

Git

C#

C++

Java

Description du poste

Your Role

As a Software Support Engineer, you proactively identify software malfunctions and implement quick solutions during independent field interventions. You are readily available to diagnose issues and assist with the on-site installation of fixes for our clients. Working in a dynamic environment, you document malfunctions and collaborate closely with development teams to continuously improve and synchronize the software platform. Furthermore, you train users on new features, relying on your strong analytical and listening skills to provide exceptional, responsive support while effectively managing pressure.

Who You Are

• Background or experience in industrial computing and industrial software environments.
• Solid technical skills in Object-Oriented Programming (ideally C#, or C++/Java), MultiThreading applications, and Git.
• Practical experience working with legacy code and software retro-engineering.
• Methodical, organized, and rigorous, with a strong ability to prioritize client requests.
• Fluent in English to navigate technical documentation and work across the APAC region.

Benefits

We are curious minds from diverse backgrounds, believing that this diversity fuels excellence and innovation. We’re committed to providing development opportunities and ensuring everyone progresses at their own pace. Join us to build an inclusive culture that impacts millions and supports human progress.