Sneaker Maker - Part Time - Paris

Golden Goose Group; Paris; Hybride; EUR 12 000 - 19 000; Temps partiel

Résumé du poste

Golden Goose Group is seeking a passionate in-store talent to build exceptional customer experiences in Paris. The Sneaker Maker role focuses on co-creating distinctive GG items with clients, aligning with brand identity and storytelling in a retail setting.

You will guide clients through a personalized co-creation journey, supporting sales through cross-selling, while ensuring proper registration on the Golden App for segmentation and profiling.

Qualifications

• Fluency in French and English is required.
• Experience in sales or customer service is a plus.
• Strong problem-solving and time-management skills.
• Artistic drawing skills and basic crafting abilities are desired.
• Empathy, communication and teamwork are essential.
• High school diploma or equivalent is required.

Responsabilités

• Co-create personalized GG products with clients using varied drawing techniques.
• Guide clients through a unique co-creation experience, upholding brand storytelling.
• Assist in-store sales through cross-selling and upselling; support inventory and loyalty programs.
• Ensure customers are registered on the Golden App for segmentation and profiling.
• Maintain the co-creation area in line with visual merchandising standards.
• Assist with opening/closing, stock handling, and GDPR/health & safety compliance.
• Utilize IT tools (Golden App, Salesforce, Xstore, Stealth) to improve processes and engagement.

Connaissances

Bilingual French-English

Customer service

Retail sales

Artistic drawing

Formation

High school degree

Description du poste

DESCRIPTION

We are looking for a passionate talent to build our customer experience.

MISSION

The Sneaker Maker role is centered around Co-creation services transforming GG items into distinctive pieces that resonate with client needs and identity. This position is not just about crafting custom sneakers, it is an invitation to inspire and deeply connect with clients, offering a personalized and empathetic co-creation experience that fosters durable connections with the brand.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Co-create personalized GG products with the clients employing a variety of drawing and illustration techniques;
• Guide clients through a unique co-creation experience, maintaining the brand’s values and storytelling throughout their journey in the store;
• Play a proactive role in the sales process, aiming to meet business goals through strategic cross-selling and up-selling. Support encompasses pre-sale and post-sale activities (including inventory management and customer loyalty efforts), contributing broadly to the store’s operations;
• Ensure that customers are properly registered on the Golden App for effective customer segmentation and profiling;
• Maintain the co-creation area in good conditions adhering to our visual merchandising standards;
• Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards;
• Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).

Location: Paris

Part Time 24 h

KEY REQUIREMENTS

• Fluency in French and English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce.
• Sales Experience: previous experience preferably in retail/ Customer service sector is considered as a plus.
• Problem solving and time management skills
• Artistic skills and hand-drawings abilities (marker, watercolor, acrylic painting, little embroidery and basic sewing skills)
• Empathy, solid communication and interpersonal skills, strong team attitudes
• Flexibility to adapt to the evolving needs of the business and our customers.
• High school degree at least (design field is preferable)
• Location: Paris
• Part Time 24 h

We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives.Because people are at the heart of everything we do.