ServiceNow Specialist — ITSM, Integrations & GxP

CLEEVEN; Mulhouse; Sur place; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A European consulting firm is looking for a ServiceNow Technical Application Manager in Mulhouse, France. You will be responsible for administering and improving the ServiceNow platform, ensuring compliance with internal standards and regulatory requirements. Ideal candidates have strong experience with ServiceNow, a solid understanding of ITSM processes, and the ability to work in structured environments. This role requires a proactive mindset and excellent problem-solving skills, contributing to internal service automation and standardization efforts.

Qualifications

• Minimum 3 years of experience in ServiceNow or application management roles.
• Familiarity with GxP environments and validation constraints is a strong asset.
• Strong communication skills and team spirit.

Responsabilités

• Ensure the administration and continuous improvement of ServiceNow platform.
• Maintain operational stability and performance of the platform.
• Provide L2/L3 support and resolve complex incidents.

Connaissances

ServiceNow administration

ITSM processes

Integrations (REST/SOAP APIs)

Problem-solving

GxP compliance

Formation

Engineering degree or equivalent background in IT

Description du poste

A European consulting firm is looking for a ServiceNow Technical Application Manager in Mulhouse, France. You will be responsible for administering and improving the ServiceNow platform, ensuring compliance with internal standards and regulatory requirements. Ideal candidates have strong experience with ServiceNow, a solid understanding of ITSM processes, and the ability to work in structured environments. This role requires a proactive mindset and excellent problem-solving skills, contributing to internal service automation and standardization efforts.