Service Delivery Director — Data Centre Leadership

nLighten HQ BV; Paris; On-site; EUR 120,000 - 160,000; Full time

Benefits offered by this job

Career growth

International exposure

Competitive compensation

Job summary

nLighten is a leading European edge data centre platform operating across markets in Europe. The Service Delivery Director leads Service Delivery, owning end-to-end customer delivery from contract signature to handover, and standardising monitoring, metering and connectivity systems.

This role requires strong leadership, project discipline and commercial acumen. You will coordinate regional Service Delivery Managers, drive on-time and on-budget fit-outs, ensure data accuracy in Salesforce, and

Qualifications

• 8+ years in service or project delivery in data centers or critical infrastructure.
• Experience leading distributed teams across multiple sites and countries.
• Strong knowledge of power distribution, metering, BMS/DCIM and fibre.
• Fluency in English; a second European language is a plus.

Responsibilities

• Own end-to-end customer delivery from contract to handover, including onboarding and project management.
• Lead regional Service Delivery Managers to deliver fit-outs on time and within budget.
• Ensure delivery data accuracy in Salesforce and standardise monitoring and connectivity rollouts.
• Develop NRC cost estimates and track delivered cost against NRC, and drive continuous improvement.
• Collaborate with Ops, Construction, Commercial, Procurement and Finance to resolve issues.

Skills

Leadership

Project delivery

Team management

Commercial acumen

Salesforce

Stakeholder management

Multisite delivery

Data center knowledge

English fluency

Tools

Salesforce

Job description

nLighten is a leading European edge data centre platform operating across markets in Europe. The Service Delivery Director leads Service Delivery, owning end-to-end customer delivery from contract signature to handover, and standardising monitoring, metering and connectivity systems.

This role requires strong leadership, project discipline and commercial acumen. You will coordinate regional Service Delivery Managers, drive on-time and on-budget fit-outs, ensure data accuracy in Salesforce, and