Senior Solution Delivery Manager — Hybrid/Remote Satellite

Eutelsat; Issy-les-Moulineaux; Hybrid; Confidentiel; Full time

Benefits offered by this job

Flexible schedules

Hybrid/remote work options

Commitment to Diversity & Inclusion

Job summary

A global satellite communications provider is seeking a Senior Solution Delivery Manager to oversee service implementation and ensure customer satisfaction. The ideal candidate should have over 15 years of experience in technical solution definition, excellent communication skills, and proficiency in satellite telecommunications. This role offers opportunities for hybrid work arrangements and a dynamic work environment in Île-de-France.

Qualifications

• 15+ years of Technical Solution Definition experience in telecom or related fields.
• Excellent knowledge of Telecommunication and IT systems, especially satellite systems.
• Proficient in French (C1/C2) and English; Italian is a plus.

Responsibilities

• Manage service implementation requests for customer needs.
• Lead assessments of impacts and risks for new or modified services.
• Ensure customer satisfaction through quality deliverables.
• Coordinate cross-functional teams aligning with business objectives.

Skills

Technical Solution Definition

Customer relationship management

Problem-solving

Prioritization

Team leadership

Communication

Education

Master’s degree in Telecommunication Engineering or Information Technology

Job description

A global satellite communications provider is seeking a Senior Solution Delivery Manager to oversee service implementation and ensure customer satisfaction. The ideal candidate should have over 15 years of experience in technical solution definition, excellent communication skills, and proficiency in satellite telecommunications. This role offers opportunities for hybrid work arrangements and a dynamic work environment in Île-de-France.