Senior Sales Advisor

Carter & White; Cannes; Sur place; EUR 55 000 - 85 000; Plein temps

Résumé du poste

Carter & White in Cannes seeks an experienced Senior Sales Advisor to lead a high-performing luxury retail team. Based in France, you will drive store profitability, mentor staff, and deliver exceptional customer experiences to sustain brand prestige.

You will oversee stock, promotions, and visual merchandising while ensuring compliance with brand standards. Fluency in French and English is preferred, with a track record in fashion retail and strong leadership abilities.

Qualifications

• Minimum 7 years of experience in retail with a managerial or supervisory role.
• Proven track record of achieving sales targets in luxury/fashion.
• Strong knowledge of retail operations, inventory management and visual merchandising.
• Familiarity with the French luxury market and customer expectations is desirable.
• Languages: French, Arabic and English preferred.

Responsabilités

• Managing and motivating a team to increase sales and store efficiency.
• Managing stock levels and making key stock control decisions.
• Analyzing sales figures and forecasting future sales to maximize profits.
• Using IT to record sales, analyze data and plan ahead.
• Responding to customer complaints and comments.
• Organizing promotions, displays and events.
• Ensuring standards for quality, service and health and safety.
• Hiring, training and overseeing staff for high performance and consistent service.
• Meet sales goals by motivating and mentoring staff.
• Maintain high levels of customer satisfaction through excellent service.
• Manage store inventory effectively and conduct regular audits.
• Ensure compliance with policies and procedures.

Connaissances

Retail Management

Fashion Management

Sales targets

Customer service

Leadership

Description du poste

We are looking for a dynamic and experienced Senior Sales Advisor Based in France, Cannes.

The successful candidate will be responsible for supporting on sales and motivating staff, creating business strategies, developing promotional material, and meeting customer needs to ensure our store’s profitability.

The ideal candidate has a solid background in retail management and fashion, with a passion for high-end products and exceptional customer service.

Job Responsibilities:

• Managing and motivating a team to increase sales and ensure store efficiency
• Managing stock levels and making key decisions about stock control
• Analyzing sales figures and forecasting future sales volumes to maximize profits
• Using information technology to record sales figures, analyze data and forward planning
• Responding to customer complaints and comments
• Organizing special promotions, displays and events
• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
• Dealing with staffing issues: interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development
• Ensuring standards for quality, customer service and health and safety are met
• Revising and/or formulating policies and promoting their implementation
• Ensuring the store meets all compliance requirements for operations and safety
• Develop business strategies to attract new customers, expand store traffic, and enhance profitability
• Hire, train, and oversee staff to ensure high performance and consistent service
• Meet sales goals by motivating, mentoring, and providing feedback to staff
• Ensure high levels of customers satisfaction through excellent service
• Manage store’s inventory effectively
• Complete store administration and ensure compliance with policies and procedures
• Conduct regular audits to ensure the store is presentable and standards are maintained
• Deal with all issues that arise from staff or customers (complaints, grievances etc.)
• Plan and oversee in-store promotional events or displays
• Stay updated on market trends and fashion releases to interpret in store merchandising

Qualifications & Experience

• Having Retail Management, Fashion Management, or related field (preferred).
• Minimum 7 years of experience in retail, with a managerial or supervisory role within fashion, luxury, or lifestyle brands.
• Proven track record of achieving sales targets and delivering strong business results.
• Strong knowledge of retail operations, inventory management, and visual merchandising.
• Familiarity with the French retail market and luxury customer expectations is highly desirable.
• French, Arabic and English languages are preferred
• Strong leadership skills with the ability to motivate, coach, and develop teams.
• Excellent customer service orientation with a passion for delivering luxury experiences.
• Solid analytical and problem-solving skills with commercial acumen.
• High level of organization and attention to detail.
• Ability to work under pressure and manage multiple priorities.
• Strong interpersonal and communication skills to engage with both customers and stakeholders.

Key Requirements

• Ensure store profitability by achieving sales and KPIs.
• Manage staff scheduling, performance, and development.
• Oversee inventory control, stock levels, and shrinkage management.
• Guarantee compliance with company policies, procedures, and brand standards.
• Maintain a high level of visual merchandising and store presentation.
• Build and maintain long-term client relationships, especially with VIP customers.
• Represent the brand with professionalism and integrity in Cannes’ luxury retail environment.