Senior Merch Ops Analyst - Field Execution & Strategy

Lowe's Companies, Inc.; Nouvelle-Calédonie; On-site; EUR 74,437 - 96,330; Full time

Job summary

Lowe’s Companies, Inc. in Mooresville, NC, is seeking a Merchandising Support Senior Analyst to lead operational strategy across the merchandising organization.

You will act as a SME, advise on projects, and drive process improvements to boost productivity and efficiency. This role requires a Bachelor's degree and 5 years in merchandising or related areas, plus 2 years in communications or project management; strong Power BI, Excel, and Word skills are essential.

Qualifications

• Bachelor’s degree in Business, Industrial Engineering, Analytics, Communications or related field; or equivalent combination of education and related experience.
• 5 Years Experience in merchandising, retail, merchandising support, store operations or related field.
• 2 Years Experience in either communications, public relations, project management, business operations, labor productivity, engineering, quality, data analytics, statistics, or operations reporting.
• Intermediate Microsoft suite skills: Power BI, Excel, Word, Etc.
• Experience leveraging business insights to develop and lead business solutions that drive results.
• Experience in management of overlapping, complex and cross-functional events and projects.
• Experience optimizing processes to reduce drive productivity, simplicity efficiency and overall satisfaction

Responsibilities

• Plans capacity prioritizes work and develops operational SOPs and drives cross functional awareness and alignment of labor efforts throughout the merchandising organization.
• Offer solutions that drive productivity, efficiency and simplification through understanding of operational activity across the merchandising organization- including operational processes, performance expectations and obstacles, and feedback from key partners.
• Responsible for the timely and efficient execution of the merchandising support strategy via leading processes and projects, creating and maintaining of best practices, and designing of tools and techniques, with limited guidance from the Merchandising Support Manager.
• Reviews and evaluates key processes and performance to identify areas of inefficiency or ineffectiveness and develops recommendations, processes and actions to improve. Owns facilitation of sharing best practices across the team to drive efficiency.
• Owns relationships and collaboration with stakeholders to collect their feedback regarding job tasks, obstacles, opportunities, best practices and ideas, compiling feedback from partners to offer solutions that drive productivity, simplicity and efficiency across the merchandising organization.
• Facilitate alignment with key stakeholders to maintain a thorough understanding of the work, partners, and support needed across the merchandising organization. Provide support and collaborate cross functionally to effectively deliver projects, best practices, and process improvement initiatives.
• Build and utilize qualitative data (focus groups, cross functional council sessions, surveys) and quantitative analytics (financial, payroll, performance reporting) to infer insights, inform business partners across multiple areas of merchandising (IRP, Merch Ops, Global, Core, Pricing, etc), drive action and evaluate performance and drive productivity, efficiency and simplification.
• Establish trust and credibility and promote action and team working during collaborative projects to accomplish organizational goals.
• May direct the work of junior team members on specific projects, provide feedback on tasks and help facilitate communication.

Skills

Analytical skills

Communication skills

Project management

Data analytics

Operations reporting

Education

Bachelor’s degree in Business, Industrial Engineering, Analytics, or Communications

Tools

Power BI

Excel

Word

Job description

Lowe’s Companies, Inc. in Mooresville, NC, is seeking a Merchandising Support Senior Analyst to lead operational strategy across the merchandising organization.

You will act as a SME, advise on projects, and drive process improvements to boost productivity and efficiency. This role requires a Bachelor's degree and 5 years in merchandising or related areas, plus 2 years in communications or project management; strong Power BI, Excel, and Word skills are essential.