Senior Manager, AI-Driven Client Activation & CRM Strategy

Inside Lvmh; Paris; Sur place; EUR 70 000 - 90 000; Plein temps

Résumé du poste

Inside LVMH is seeking a Senior Manager Client Activation (F/M) to enhance client engagement across various Maisons. The candidate will define and implement activation practices, working closely with multi-brand and multi-stakeholder teams.

Successful candidates will have 8-12 years of experience in CRM, strong analytical skills, and the ability to navigate complex environments. Professional fluency in English and French is essential.

This role is crucial for driving data-enabled engagement strategies and optimizing client experiences.

Qualifications

• 8 to 12 years of experience in CRM or client engagement.
• Experience in multi-brand or international organizations.
• Fluency in English and French.

Responsabilités

• Define engagement frameworks and standards across Maisons.
• Identify client engagement opportunities and provide actionable insights.
• Monitor activation KPIs aligned with business objectives.

Connaissances

CRM

Client engagement

Lifecycle marketing

Data analysis

Analytical skills

Communication

Formation

Higher education in marketing, business, or related field

Outils

AI tools

Marketing automation platforms

Description du poste

Inside LVMH is seeking a Senior Manager Client Activation (F/M) to enhance client engagement across various Maisons. The candidate will define and implement activation practices, working closely with multi-brand and multi-stakeholder teams.

Successful candidates will have 8-12 years of experience in CRM, strong analytical skills, and the ability to navigate complex environments. Professional fluency in English and French is essential.

This role is crucial for driving data-enabled engagement strategies and optimizing client experiences.