Senior Manager, AI-Driven Client Activation & CRM

LVMH Group; Paris; Sur place; EUR 80 000 - 100 000; Plein temps

Résumé du poste

LVMH Group is seeking a Senior Manager Client Activation to define and implement client activation practices across Maisons. This role requires strong CRM and client engagement experience, emphasizing targeted engagement strategies and data-driven approaches.

With 8 to 12 years in relevant fields, candidates must demonstrate the ability to thrive in complex environments. Professional fluency in both English and French is essential. The role also includes contributing to sustainability initiatives.

Qualifications

• 8 to 12 years of professional experience in CRM or client engagement.
• Strong knowledge of segmentation and audience strategy.
• Professional fluency in English and French.

Responsabilités

• Define frameworks and standards for client engagement planning.
• Identify business opportunities and translate them into recommendations.
• Monitor and review activation KPIs aligned with objectives.

Connaissances

CRM

Client engagement

Lifecycle marketing

Analytical skills

Stakeholder management

Formation

Higher education qualification in marketing, business, or related field

Outils

AI tools

Marketing automation platforms

Description du poste

LVMH Group is seeking a Senior Manager Client Activation to define and implement client activation practices across Maisons. This role requires strong CRM and client engagement experience, emphasizing targeted engagement strategies and data-driven approaches.

With 8 to 12 years in relevant fields, candidates must demonstrate the ability to thrive in complex environments. Professional fluency in both English and French is essential. The role also includes contributing to sustainability initiatives.