(Senior) Engineer, Field Service

ASM; Crolles; Sur place; EUR 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Competitive salary package

Car allowance

Dynamic international environment

Résumé du poste

Dormont Manufacturing Co is seeking a (Senior) Field Service Engineer in Crolles, France. The successful candidate will handle installations, qualification, and maintenance of semiconductor capital equipment at customer locations throughout Europe.

This position requires a Bachelor's degree in Engineering and significant hands-on experience. Candidates must possess excellent communication skills, particularly in English, and be willing to travel approximately 30%, with extensive travel initially for training.

We offer a competitive salary package, a dynamic work environment, and various extralegal benefits including a car allowance.

Qualifications

• Experience in a field service/customer support role, preferably in the semiconductor industry.
• Ability to install and startup systems.
• Valid driver's license required.

Responsabilités

• Installations and preventative maintenance on semiconductor equipment.
• Perform tool-down repair support in complex situations.
• Travel 30% of working time to customers.

Connaissances

Customer service skills

Hands-on skills

Communication in English

Knowledge of MS Office

Formation

Bachelor's degree in Mechanical, Electrical, Electronic or Mechatronic Engineering

Description du poste

Step into a career with ASM, where cutting edge technology meets collaborative culture.

For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.

For installations and commissioning of our systems as well as the associated maintenance and repairs, we are looking for a (Senior) Field Service Engineer in Crolles, France.

Primary Functions

• Installations, qualification, preventative maintenance and remedial repair maintenance on complex electronic / electro-mechanical semiconductor capital equipment at ASM’s customer locations, occasionally also outside of Europe.
• Perform tool-down repair support in complex situations; work in variedly formed teams; develop action plans and presentations for problem resolutions.
• Create and maintain a high level of customer satisfaction through advanced customer service skills, implementing permanent solutions while maintaining a “safety first” mentality.
• Comprehensive and swift reporting.

This position may require you to travel 30% of your working time to our various customers in France, Belgium as well as other areas of Europe. In the first year, you will be required to travel 70% of the time in order to complete your full training.

Your customer base will be in France, Belgium and surrounding areas (predominantly Europe). Due to ASM’s growing international presence and customer base, the occasional business trip to North America or Asia might be necessary.

Education And Experience

• Bachelor’s degree in Mechanical, Electrical, Electronic or Mechatronic Engineering
• The ideal candidate already has experience in a field service/customer support role and has acquired knowledge in installation and startup of systems, preferably in semiconductor industry
• Good hands on skills
• Excellent communication skills in English and ideally French
• Working software knowledge of MS office
• You have a valid driver’s license
• You are willing to work in shift (including evening shift)

Our Offer

• Your chance to work for one of the world’s most innovative semiconductor equipment manufacturers
• A varied and dynamic international environment
• A supportive, collaborative team environment
• A competitive salary package including a base salary, bonus and extralegal benefits
• Car allowance

Be part of our exciting future and join our team today!

Apply today to be part of what’s next.

We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.