Senior Credit & Collections Leader - Paris

Eni S.p.A.; Paris; Sur place; EUR 60 000 - 90 000; Plein temps

Résumé du poste

Eni is seeking a Senior Credit Expert in Paris to join Eni Plenitude France. You will manage customer credit risk, debt recovery activities and complex cases while driving collection performance and continuously improving processes and tools across finance and operations.

You will also mentor junior team members, coordinate risk strategies, and collaborate with internal and external partners to optimise cash collection and minimise financial risk in a dynamic energy group.

Qualifications

• Experience in credit management or debt collection, ideally in B2B environments.
• Strong negotiation and relationship-management abilities.
• Excellent analytical skills with data-driven decision capabilities.
• Ability to identify root causes and implement practical solutions.
• Proven capacity to manage complex cases and prioritize effectively.
• Interest in improving tools, processes and workflows.
• Strong interpersonal skills for cross-functional collaboration.
• Proactive, accountable and results-oriented mindset.

Responsabilités

• Manage customer credit risk, debt recovery activities, and collection actions to maximise cash collection and minimise financial risk.
• Handle inbound and outbound customer interactions related to overdue payments and payment arrangements.
• Analyse credit situations, monitor receivables, and define collection strategies based on risk.
• Independently manage complex cases with significant financial exposure.
• Negotiate payment solutions balancing business needs and customer circumstances.
• Identify risks, root causes and corrective actions to improve performance.
• Collaborate with external collection partners and CO teams for performance monitoring.
• Support development and coaching of junior credit experts and coordinate team activities.
• Work with Customer Operations, Finance, Sales, Accounting, IT and external stakeholders to resolve issues.
• Communicate risks, priorities, results and action plans; contribute to process/tool improvements.

Connaissances

Credit risk management

Debt collection

Negotiation

Analytical skills

Stakeholder collaboration

Coaching/mentoring

Communication

Decision making

Description du poste

Eni is seeking a Senior Credit Expert in Paris to join Eni Plenitude France. You will manage customer credit risk, debt recovery activities and complex cases while driving collection performance and continuously improving processes and tools across finance and operations.

You will also mentor junior team members, coordinate risk strategies, and collaborate with internal and external partners to optimise cash collection and minimise financial risk in a dynamic energy group.