Senior Business Manager - IWPB (f/m/d)

HSBC Holdings plc; Paris; On-site; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Development programmes

Flexible working

Financial security

Work Council benefits

Family benefits

Well-being resources

International opportunities

Diversity & Inclusion

Job summary

HSBC Holdings plc in Paris is seeking a senior delivery professional to support Wealth & Personal Banking (Continental Europe) and International Insurance initiatives. You’ll drive governance, ensure timely delivery, and coordinate across business and IT with senior stakeholders.

You will oversee risk and controls, manage multiple priorities, and help steer strategic projects through complex regulatory environments across France and beyond.

Qualifications

• Experience in business management, strategy execution or project delivery.
• Strong stakeholder management and communication with senior leaders.
• Ability to manage multiple priorities and structure work effectively.
• Understanding of operational risk, controls and governance in a regulated environment.
• High integrity, sound judgement and a proactive, solutions-oriented mindset.
• Additional languages beyond English are a plus.

Responsibilities

• Coordinate day-to-day delivery and communications between business teams, IT and other stakeholders.
• Support operating model oversight and drive issue resolution across teams.
• Maintain governance structures and stakeholder engagement at Group and country level.
• Track risks, issues and dependencies across delivery and transition activities.
• Support regulatory and tax reporting and customer query handling for remaining activities in France.

Skills

Business management

Strategy execution

Performance management

Project delivery

Job description

Being part of HSBC in France, you’ll help evolve and grow our business. In this role, you’ll support senior leadership across Wealth & Personal Banking and International Insurance in Continental Europe, with a strong focus on strategic delivery, operating model oversight and stakeholder governance.

Are you comfortable operating at pace across complex, high-visibility initiatives? Do you enjoy working with senior stakeholders and coordinating across business and IT teams? Do you like bringing structure, governance and clarity when there are multiple moving parts? If you answered yes to any of these questions, we want to hear from you!

What you will do

You’ll support key strategic projects and transitional service arrangements across Wealth & Personal Banking (Continental Europe) and International Insurance, including activities linked to the sale/transition of insurance and remaining business activities in France. You’ll help ensure effective governance, timely delivery, smooth coordination across stakeholders, and robust oversight of risks, controls and reporting.

In this role you will

• Coordinate day-to-day delivery and communications between business teams, IT and other stakeholders to ensure services and commitments are delivered smoothly
• Support operating model oversight (processes, procedures, service performance tracking) and help drive issue resolution across teams
• Maintain appropriate governance structures and stakeholder engagement at Group and country level; support senior executive committees/forums (agenda, actions, follow-up)
• Track risks, issues and dependencies across delivery and exit/transition activities; coordinate mitigation plans and escalations where needed
• Support operational effectiveness and control activities (audit/regulatory requests, production readiness support, crisis management coordination when required)
• Ensure key deliverables are completed accurately and on time, including relevant regulatory and tax reporting, and support the handling of customer-related queries linked to remaining activities in France

You should apply if you have

• Proven experience in business management, strategy execution, performance management and/or project delivery in a complex organisation
• Strong stakeholder management and communication skills, including confidence working with senior leaders and in a matrix environment
• The ability to manage multiple priorities concurrently, structure work effectively, and respond quickly to urgent topics
• A solid understanding of operational risk, controls culture and governance expectations in a regulated environment
• High integrity, sound judgement and a proactive, solutions-oriented mindset
• Additional language skills (beyond English) are a plus

Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you.

What you’ll get in return

HSBC operates multiple variable pay plans, to reflect the diverse nature of the businesses, roles and markets in which we operate. Variable pay is designed to reward colleagues for their individual performance and contribution, as well as the performance of their relevant Business / Infrastructure, and the overall Group.

We offer a comprehensive and competitive package of benefits covering usually covering healthcare, life assurance, pension, andfamily friendly leaves,as well as many other benefits to support your wellbeing.

• We’ll help you progress your career, including access to development programmes, through HSBC University and our Degreed platform
• You can work your way and will have a say in when, where and how you and your team flexibly work together
• Our benefits will give you financial security, and can include company savings plan (PEE), savings plan for collective retirement, mutual insurance for you and your family, loyalty bonus, a Time Savings Account to monetize untaken off days (CET)…
• A Work Council which offers ticketing, travel, sports, legal aid, Christmas vouchers, Summer break vouchers…
• Our family-focused benefits can help you to support your loved ones and include family events days off (wedding, civil union…), additional maternity or breastfeeding leave, birth bonus, partial reimbursement of childcare costs, assistance to employees taking care of a relative with disability…
• We’ll give you a huge range of resources that support your well-being (yoga, sophrology, Mindfulness app)
• You’ll have international opportunities - this can be your place to start and branch out to anywhere we have offices
• A work environment that promotes Diversity & Inclusion, where you’ll be able to join our different Employee Resource Groups
• These benefits are on top of local usual benefits in France (refund of transport fees at 50%, 5 weeks of paid vacation & RTT, meal voucher card or corporate restaurant depending on location)

HSBC has been certified “Top Employer 2026” in Europe. This recognition from the Top Employers Institute rewards our HR practices and recognises HSBC as an HR Leader in several countries in Continental Europe. Not only is HSBC a great place to work, but we also offer the following unique and exciting benefits & opportunities!

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

If you have a need that requires accommodations or changes during the recruitment process, please let us know.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

For further information on building your career at HSBC, please visit: www.hsbc.com/careers