Senior Account Manager

Klaxoon; Paris; Hybride; EUR 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Hybrid work options with home officee

Health insurance

Generous vacation & family leave

Résumé du poste

Klaxoon by Wrike seeks a Senior Account Manager to expand our enterprise footprint across regions for customers with 10,000+ employees. You will own multi-year account plans, drive cross-functional collaboration, and deliver executive-level demonstrations.

You bring 7+ years in B2B SaaS sales, fluency in English and French, and a hunter mindset with a track record of quota achievement. This role offers remote flexibility and strong commission potential.

Qualifications

• 7+ years of successful B2B SaaS sales/account management experience, managing enterprise accounts and meeting quota.
• Minimum 4 years experience as an Account Manager responsible for an install account base.
• Demonstrated hunter mentality with proactive pipeline generation, cross-sell, upsell, and expansion initiatives.
• Experience growing accounts through consultative, solution-based selling and outbound prospecting.

Responsabilités

• Developing and executing multi-year enterprise account plans to drive expansion across high-value customers.
• Managing complex sales cycles end-to-end from discovery to close.
• Engaging senior stakeholders to uncover expansion opportunities across regions.
• Facilitating discovery sessions to understand pain points and business imperatives.
• Designing value-driven sales strategies and ROI demonstrations for executives.

Connaissances

Enterprise sales

Account management

Hunters mentality

Full sales cycle

Consultative selling

Discovery

Executive stakeholder management

CRM (Salesforce)

Outils

Salesforce

SalesNavigator

ZoomInfo

Description du poste

Now Klaxoon by Wrike is an online all-in one work collaboration platform that boosts engagement levels, at all times. With a unique range of 9 visual collaboration tools & services, Klaxoon by Wrike empowers people to drive engagement in and beyond meetings, boost productivity and shape an innovative workspace.

About the Role:

You'll work alongside diverse, cross-border teams and supportive colleagues who share knowledge and want to see you succeed. We are seeking an accomplished and consultative Senior Account Manager to join Wrike’s high-performing Expand Sales team! In this elevated role, you’ll serve as a partner to a portfolio of our enterprise customers (10,000+ employees). You’ll leverage your expertise in complex account management, executive stakeholder alignment, and procurement to drive meaningful business impact, expand Wrike’s presence at scale, and help our clients achieve their most critical objectives.

If you’re a collaborative professional who thrives in a fast-paced environment and enjoys connecting technology solutions to real business challenges, we want to hear from you!

Your Impact:

• Developing and executing comprehensive, multi-year enterprise account plans that drive expansion across a portfolio of high-value enterprise customers (10k+ employees).
• Managing complex sales cycles end to end; from proactive opportunity identification, executive-level discovery, and value-driven solution design, through negotiation, procurement processes, renewal, and close.
• Proactively engaging and building relationships with senior stakeholders through targeted, data-informed outreach initiatives to uncover and influence new expansion opportunities within assigned accounts.
• Facilitating deep consultative discovery sessions to understand evolving customer pain points, business imperatives, and organizational change drivers across multiple teams and regions.
• Designing and implementing solutions-based, value-driven sales strategies that clearly articulate Wrike's ROI, align our platform to customers' business outcomes, and differentiate us from competitors.
• Delivering impactful, tailored demonstrations and high-stakes presentations to executive and operational audiences, illustrating Wrike’s direct impact on their critical initiatives.
• Creating sophisticated, data-driven strategies for identifying, prioritizing, and capturing expansion opportunities within each account by analyzing usage trends, adoption metrics, business goals, and industry developments.
• Navigating complex enterprise procurement cycles; including RFPs, contract negotiation, and legal review to ensure successful account expansion, mitigating risk and accelerating time to close.
• Continuously monitoring and analyzing competitor offerings, market trends, and customer feedback to position Wrike advantageously and guide account strategy.
• Leveraging sales tools (Salesforce, SalesNavigator, ZoomInfo) and CRM best practices to rigorously map stakeholder landscapes, track pipeline health, and enable accurate forecasting.
• Collaborating cross-functionally with Customer Success, Solutions, Marketing, and Product teams to ensure seamless post-sale transitions, maximize satisfaction, and deliver sustained value for clients.
• Consistently exceeding quarterly and annual revenue targets through disciplined account management, strategic expansion, and superior customer partnerships.

Your Qualifications:

• Fluent in English and French (verbally & written)
• 7+ years of successful B2B SaaS sales/account management experience, managing enterprise accounts and consistently meeting quota
• Minimum 4 years experience as an Account Manager responsible for an install account base
• Demonstrated hunter mentality with a proven track record of proactive pipeline generation, cross-sell, upsell, and driving account expansion initiatives
• Demonstrated ability to manage the full sales cycle from discovery to close
• Experience growing accounts through consultative, solution-based selling and outbound prospecting
• Advanced discovery, customer engagement, and virtual presentation skills
• Proficiency navigating enterprise procurement processes, contract negotiation
• Proficiency managing a book of business with Salesforce or a similar CRM
• Experience conducting engaging remote product demonstrations via video conferencing
• Track record of success in high-growth, metrics-driven sales environments
• Strong communication and influencing skills with executive stakeholders
  Standout Qualities:
  • Experience in work management, project management, or a track record of selling to our ideal customer profiles (ICPs) in Marketing, Professional Services, Manufacturing or Engineering
  Team Dynamics:
  • As a Senior Account Manager , you'll join a high-performing team focused on driving double-digit growth within our existing customer base. You'll manage a portfolio of enterprise accounts (10,000+ employees) with active Wrike subscriptions. Working collaboratively with cross-functional partners, you'll identify expansion opportunities that solve customer challenges while helping you achieve your booking and pipeline targets
  Our Work Style:
  • Collaborative Culture: Work alongside ambitious, supportive colleagues who celebrate wins together
  • Comprehensive Training: Structured onboarding and ongoing sales enablement to help you master our product and refine your skills
  • Work Flexibility: Options for remote work with the support you need to succeed from your home or the office
  • Competitive Compensation: Base salary plus uncapped commission structure that rewards performance
  • 6 weeks of paid vacation + 5 RTT Recovery Days + Seniority Leave
  • Parental Leave: 16 Weeks Maternity / 4 Weeks Paternity + Reserved Daycare Spot
  • Health Insurance - Competitive Coverage - for employees + dependents
  • Hybrid Work – Flexible hybrid working model with a monthly home office allowance of €20 (hybrid) or €50 (fully remote).
  • Public transportation: Coverage of 75% of subscription fee / Sustainable mobility package 200€/year
  • CSE Specific Benefits i.e. vacation vouchers, negotiated fees etc.

  Our Values and Commitments

  • Transparency: Klaxoon by Wrike is committed to being open and honest with its clients and employees. This helps to build trust and credibility and fosters a culture of collaboration.
  • Engagement:Employee engagement is essential to the success of the project, just as client commitment to using the platform is crucial.
  • Excellence:Klaxoon by Wrike is dedicated to providing its clients with the best possible products and services. This means constantly innovating and improving, and always putting clients’ needs first.
  • Collaboration:Collaboration is key to success. Klaxoon by Wrike works closely with its clients, partners, and employees to achieve its goals.

  Klaxoon by Wrike is committed to a CSR (Corporate Social Responsibility) approach that promotes gender equality, diversity, and inclusion. As part of this commitment, we guarantee equal employment opportunities regardless of gender, religion, age, sexual orientation, ethnic origin, disability, place of origin, or academic background.

  Demographic Questions

  As part of our ongoing efforts to foster a workplace that values diversity of background, perspective, and experience, we invite you to participate in this voluntary self-identification survey. Your responses will help us better understand the makeup of our applicant pool and assess the impact of our inclusion-focused programs globally.

  Participation is entirely optional, and your choice to respond—or to select "Prefer not to answer"—will not affect your application or hiring outcome in any way.

  Alldemographic-relatedresponses will be anonymized, aggregated, and used solely to improve equity in access to opportunities and to inform our broader people strategy. This information will be processed securely and in compliance with applicable data protection laws, including the GDPR.

  By submittingyour responses to the demographic-related questions, you acknowledge that you have read and understood the information provided regarding the processing of your personal data. You consent to the collection, use, and storage of yourdemographic data specifically for reporting and accountability purposes. Apart from this consent confirmation, all responses will be permanently anonymized and will not be used to evaluate your candidacy or impact any hiring decisions.

  Do you provide your prior written consent to the processing of your demographic data for DEI purposes as described above? Select...

  Which gender do you most closely self-identify with? (Optional) Select...

  With which racial or ethnic group(s) do you closely self-identify with? (Optional; select all that apply) Select...

  Do you identify as part of the LGBTQIA+ community? (Optional) Select...

  Do you consider yourself to have a disability, long-term health condition, or neurodiverse condition (e.g., ADHD, dyslexia, or a chronic health condition) that may impact your work or require accommodations? (Optional) Select...