Scrum Master – Continuous Improvement

Keoni; Paris; Hybrid; EUR 55,000 - 85,000; Full time

Job summary

Keoni in Paris is seeking an experienced Scrum Master/Agile Coach to support multiple squads in an Agile/SAFe context. You will facilitate ceremonies, help the Product Owner refine the backlog, and foster autonomous, collaborative teams with strong metrics.

The role emphasizes improving delivery predictability, flow, and quality through continuous improvement, coaching, and cross-functional coordination across squads in a dynamic environment.

Qualifications

• 3 to 6 years of experience as Scrum Master or Agile Coach.
• Strong facilitation and coaching skills for squads.
• Proficient in Jira with Agile ceremonies and dashboards.
• Ability to drive continuous improvement and metric-driven delivery.

Responsibilities

• Prepare, facilitate, and improve Agile ceremonies (daily scrum, planning, review, retrospective, refinement).
• Support Product Owner in backlog preparation, priorities, and sprint goals.
• Monitor sprint progress, identify risks, and remove obstacles.
• Coach squads on Agile practices, self-organization, and problem-solving.
• Coordinate between squads and SAFe synchronization rituals where applicable.
• Lead continuous improvement with retrospectives, data, and action-tracking.

Skills

Scrum Master

Agile coaching

Facilitation

Team coaching

Agile metrics

Continuous improvement

Cross-functional collaboration

Education

PSM/CSM/SAFe Scrum Master certification

Tools

Jira

Job description

Context and purpose of the mission: In an Agile environment organized into squads, the Scrum Master supports teams in adopting and sustainably improving their practices. They facilitate collaboration, ensure the smooth execution of sprints, help remove obstacles, and establish a culture of continuous improvement based on shared metrics. Required seniority: 3 to 6 years of experience in a Scrum Master or Agile coaching role.Mission Objectives • Ensure the proper application of the Scrum framework and its integration with SAFe, where applicable. • Improve the predictability, quality, and flow of deliveries. • Develop autonomy, collective accountability, and collaboration within squads. • Identify pain points, facilitate their resolution, and drive continuous improvement initiatives. • Make operational performance transparent through relevant, shared, and team-oriented indicators.Main Responsibilities • Prepare, facilitate, and improve Agile ceremonies: daily scrum, sprint planning, review, retrospective, and refinement. • Support the Product Owner in preparing the backlog, clarifying priorities, and defining realistic sprint goals. • Monitor sprint progress, identify risks and dependencies, and facilitate the removal of obstacles. • Coach squad members on Agile practices, collaboration, self-organization, and problem-solving. • Facilitate coordination between squads and contribute to synchronization rituals in a SAFe environment. • Implement and lead a continuous improvement process based on retrospectives, data, and action plan tracking. • Configure and develop Jira to ensure reliable, simple, and team-specific tracking. • Communicate concisely on progress, alerts, decisions, and action items.Expected Deliverables : • Daily summary report on the progress of each squad's sprints. • Consolidated Agile Ceremony Calendar. • Guides and templates for preparing and facilitating ceremonies. • Team's Agile best practices repository. • Dashboards for key metrics: velocity, lead time, cycle time, defect rate, sprint predictability, and team satisfaction. • Log of obstacles, risks, dependencies, and associated action plans. • Periodic review of continuous improvement actions and their results.Technical and Methodological Skills • Excellent command of Scrum and a good understanding of Agile principles. • Practical knowledge of SAFe and multi-team coordination mechanisms. • Proficiency in Jira: workflows, boards, filters, queries, and dashboards. • Ability to define, validate, and interpret Agile indicators useful for decision-making. • Proficiency in facilitation techniques, team coaching, and workshop management. • Ability to structure improvement plans, monitor their execution, and measure their impact.Behavioral Skills • Service leadership, facilitator approach, and team spirit. • Excellent oral and written communication skills, with the ability to synthesize information. • Active listening, diplomacy, and the ability to manage tensions constructively. • Rigor, organization, autonomy, and results orientation. • Analytical mindset, teaching skills, and the ability to encourage critical thinking.Desired Profile • Higher education or equivalent experience in project management, information systems, engineering, or organizational transformation. • 3 to 6 years of experience as a Scrum Master, Agile Coach, or in a comparable role. • Demonstrated experience working with multiple squads or in a complex, multi-stakeholder environment. • PSM, CSM, SAFe Scrum Master certification, or equivalent, is an asset. • Fluent French; professional English is a plus, depending on the international context.Success Criteria • Regular, well-prepared, useful ceremonies that meet established objectives. • Improved sprint predictability and reduced uncontrolled delays. • Decreased obstacle resolution time and better dependency management. • Improved delivery quality and fewer defects. • Retrospective activities followed through to completion with measurable results. • Sustainable adoption of Agile practices and increased autonomy for squads.Application: CV + cover letter + copies of diplomas to be sent to [e-mail]