Sales Systems Engineer

CommScope, Inc.; Paris-l'Hôpital; On-site; EUR 70,000 - 110,000; Full time

Job summary

CommScope, Inc. in France seeks a Sales Engineer to bridge technology and customer needs within the Data Center, Cloud & MTDC Infrastructure teams.

You will support pre-sale activities, advise on designs, and help ensure successful deployments with customers and partners. You will create solution presentations, coordinate with manufacturing and engineering, deliver partner and end-user training, and contribute technical documentation to the knowledge base, while helping to grow the business and

Qualifications

• 10 years of relevant experience with structured cabling, design, and installation in mid to large Data Centers.
• Familiarity with data center industry standards and trends.
• Willingness to travel up to 30%, including international travel.

Responsibilities

• Provide pre-sale support and technical guidance on product information, project design, installations and issue resolution.
• Create and update solutions presentations for end-user customers and consultants highlighting CommScope Data Center product lines.
• Serve as liaison between Global Scale customers and manufacturing/engineering teams to forward technical requests and ensure timely follow-up.
• Deliver comprehensive training for installation partners and end-users on installation instructions and guidelines.
• Contribute to maintenance of Data Center, Cloud & AI Solutions product literature and assist with technical design guides and publications.

Skills

BICSI RCDD

BICSI DCDC

LAN/WAN knowledge

Education

Bachelor/Master's Degree in Electronics, Telecommunication, Computer or equivalent

Job description

In our 'always on' world, we believe it's essential to have a genuine connection with the work you do.

CommScope is a global leader in network infrastructure, providing innovative solutions for telecom and enterprise applications. We help businesses stay connected and deliver critical services across industries, and we are committed to building a better-connected world.

The Data Center, Cloud & MTDC Infrastructure team is expanding and adding several System Engineers (SE) to directly support internal and external customers by providing technical assistance and being an active member of the sales team to represent the company's solutions.

How You'll Help Us Connect The World

Imagine stepping into a dynamic role where your expertise is the bridge between cutting-edge technology and customer satisfaction. As a Sales Engineer (SE), you will be the cornerstone of pre-sale support, offering invaluable insights on product information, project design, installations, and troubleshooting quality issues. Your mission? To empower our sellers and partners, ensuring they have the technical backing to excel.

Creating and updating solutions presentations will be a key part of your responsibilities. These presentations, tailored for end-user customers and consultants, will highlight the strengths of CommScope's Data Center product lines, showcasing the latest in systems technologies. Your work will not only drive sales but also contribute new material to the broader technical community, enriching the collective knowledge base.

As a liaison between Global Scale customers and our manufacturing and engineering teams, you will play a pivotal role in forwarding customer technical requests. Coordinating communication and follow-up with customers, Technical Managers, and Account Managers, you will ensure that requests are addressed promptly and effectively. Your interactions with Enterprise System.

Training is another crucial aspect of your role. You will provide comprehensive training for installation partners and end-users, ensuring they understand and follow installation instructions and guidelines. Your efforts will contribute to the maintenance of Data Center, Cloud & AI Solutions product literature, identifying inconsistencies and errors to ensure accuracy.

Finally, you will support sales and marketing with media activities, whether it's writing articles for publications, assisting with advertising, or preparing technical documentation such as design guides. Your contributions will enhance the visibility and credibility of our products, driving growth and innovation in the industry.

In this multifaceted role, your technical prowess and collaborative spirit will be key to our success, making you an indispensable part of the team.

Required Qualifications

• 10 years of relevant experience with structured cabling, design, and installation in mid to large Data Centers
• Working knowledge of Data Center functional areas (MDA, HDA, EDA, ZDA, EF) and familiarity with data center industry trends
• Ability to travel up to 30% , including international travel
• Excellent communication and presentation skills

You Will Excite Us If You Have

• Preferred certifications include BICSI RCDD, BICSI DCDC or other Data Center design certifications
• Demonstrated experience with local structured cabling standards (e.g. ANSI/TIA 568, ISO 11801, ANSI/TIA-942-A)
• Bachelor/Master's Degree in Electronics, Telecommunication, Computer or appropriate field or equivalent job experience.
• Good understanding of LAN/WAN systems and physical media requirements, including wireless applications

Why CommScope

CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.

If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope.

CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at [e-mail]. You can also learn more about CommScope's accommodation process and EEO policy at https://jobs.commscope.com/eeo