Sales Support Defense (m/f/x)

Liebherr; Bulle, Grézet-Cavagnan; On-site; EUR 91,000 - 118,000; Full time

Benefits offered by this job

Flexible working hours

Home office

Company restaurant

Training opportunities

Many benefits

Job summary

Liebherr Machines Bulle SA is seeking a proactive Sales Support specialist to assist Key Account Managers in maintaining customer relationships and coordinating communications with Defense customers. You will gather information and support opportunity management, while monitoring market trends and competitor activity.

You will prepare action plans, reports and commercial documentation, coordinate customer reviews and support bids and quotations. Join a dynamic, family-owned environment in Bulle.

Qualifications

• Degree in Business Administration, Industrial Engineering or comparable field.
• Initial experience in sales support, project coordination, account management or similar commercial environment.
• Initial knowledge of the Defense industry or strong interest to develop expertise.
• Organized, detail-oriented with ability to manage multiple priorities.
• Strong communication and interpersonal skills and teamwork with stakeholders.
• Customer-oriented mindset and discretion with confidential information.

Responsibilities

• Support Key Account Managers in maintaining customer relationships and ensuring efficient communication with Defense customers.
• Assist in gathering and consolidating customer information, requirements and business data.
• Contribute to monitoring market developments, customer activities and competitor trends.
• Prepare and maintain customer action plans, reports and commercial documentation.
• Coordinate and prepare customer reviews and strategic meetings.
• Support bid preparation, proposal management and quotation activities.
• Collaborate with management, product sales teams and internal stakeholders to align requirements with capabilities.
• Support commercial reporting and sales performance tracking through data preparation and analysis.
• Ensure compliance with Defense, security and regulatory requirements while handling sensitive information.

Skills

Communication skills

Interpersonal skills

Organized

Detail-oriented

Multitasking

Education

Business Administration

Industrial Engineering

Comparable field

Job description

You will support the Key Account Managers in maintaining customer relationships and ensuring efficient communication and follow-up with designated Defense customers;

You will assist in gathering and consolidating customer information, requirements and business data to support commercial activities and opportunity management;

You will contribute to the monitoring of market developments, customer activities and competitor trends to support strategic decision-making and business growth;

You will support the preparation and maintenance of customer action plans, reports and commercial documentation in alignment with company objectives;

You will coordinate and prepare customer reviews and strategic meetings to support long-term customer relationships and business development;

You will support bid preparation, proposal management and quotation activities by coordinating internal contributors, collecting required information and ensuring timely submissions;

You will collaborate closely with management, product sales teams and other internal stakeholders to align customer requirements with company capabilities and priorities;

You will support commercial reporting and sales performance tracking through data preparation, analysis and regular updates of relevant systems and tools;

You will ensure compliance with applicable Defense, security and regulatory requirements while handling sensitive information with the highest level of professionalism and confidentiality.

Your profile

You hold a degree in Business Administration, Industrial Engineering or a comparable field.

You have initial experience in sales support, project coordination, account management or a similar commercial environment.

You possess initial knowledge of the Defense industry or have a strong interest in developing expertise in this field.

You are organized, detail-oriented and able to manage multiple priorities simultaneously.

You possess strong communication and interpersonal skills and enjoy collaborating with a wide range of stakeholders.

You have a customer-oriented mindset and take a proactive approach to supporting business activities.

You demonstrate discretion and professionalism when handling confidential and sensitive information.

You are fluent in English and German; French is considered an asset.

Our offer

Can we inspire you to take on a responsible position in a dynamic and independent family business? We offer you room for ideas, a secure job, modern and family-friendly employment conditions such as

• flexible working hours
• home office
• a company restaurant
• training opportunities
• many benefits

The workplace is located in Bulle, surrounded by the wonderful nature of the Gruyère region. Start planning your personal and professional development with us.

One Passion. Many Opportunities.

The company

Liebherr Machines Bulle SA is the centre of excellence for combustion engines (diesel and gas engines) and hydraulic components (axial piston pumps and motors).The company develops and produces various products, which find their use in building construction and civil engineering, mining, agriculture, decentralised energy, machine and plant engineering, as well as aerospace.