Sales Strategy and Operations Director F/M

Lyreco Singapore Malaysia; France; Hybride; EUR 120 000 - 190 000; Plein temps

Avantages offerts par ce poste

Performance bonuses

Profit-sharing and participation plans

Hybrid working model (2 days/week)

On-site daycare

Résumé du poste

Lyreco is seeking a Group Sales Strategy and Operations Director (F/M) to lead the go-to-market strategy and the Sales Operations team across Marly or Brussels. You will partner with the CGO, EXCOM and MDs to define strategic priorities, land initiatives, and drive revenue growth.

The role demands a proven ability to deliver scalable GTM motions, strong analytics, and excellent communication to align multiple stakeholders. Hybrid work model offered, with focus on performance and impact.

Qualifications

• 20 years total experience with 5 years in consultancy and 15+ years in business.
• 10 years working with C-level stakeholders.
• Experience delivering scaled GTM motions and defining Sales strategy and GTM operations.

Responsabilités

• Lead Sales strategy, Sales Operations and Enablement, and Sales Tools (CRM).
• Partner with EXCom to set ambitious goals and establish a framework to track progress.
• Oversee segmentation, territory/account planning, and operational planning; drive quarterly and monthly business reviews.

Connaissances

Sales strategy

Sales operations

Executive stakeholder mgmt

Go-to-market

Change management

Data analytics

Formation

Master's degree in business/commerce

Outils

CRM tools

Data analytics

Description du poste

Are you excited for your new career adventure? At Lyreco, we offer more than just a job, but a career! Our CGO Team is looking for a talented and ambitious new Group Sales Strategy and Operations Director F/M to join our team in Marly or Brussels. Lyreco is the European leader and the third largest distributor of workplace products and services in the world. A privately owned company since 1926, Lyreco has constantly adapted to the evolutions of workplace thanks to its focus on excellence in customer experience, strong partnerships with renowned suppliers, and efficient logistics.

About Lyreco

The Lyreco Group is the European leader and the third largest distributor of workplace products and services in the world. A privately-owned company since 1926, Lyreco is now present in 25 countries, operating in 40 different countries across the globe. A global workplace solutions company with 10,000 employees, Lyreco’s mission is to delivery sustainably, what any workplace needs, so its people can focus on what matters most. We are pioneers, today and tomorrow, in delivering what any workplace needs, from workplace products, to services, anywhere you work. We are active in the areas of office supplies, print services and consumables, PPE and safety solutions, coffee and catering, hygiene and cleaning, furniture and ergonomics solutions, and wellbeing services. To learn more about Lyreco - see our career website here Lyreco is going through an exceptional and exciting period of change with the integration and scaling of acquisitions/new businesses (PPE, hygiene) resulting in rapid business transformation.

In this role, you will report to the CGO and lead the go-to-market strategy and operations team. You will lead the Sales strategy, Sales Operations and Enablement, and the Sales Tools (including the CRM). We are looking for a detailed, driven and structured profile to partner with the CGO leadership team, EXCOM and local MDs to define, land and execute our strategic priorities for the business. The senior director will co-develop new strategies, set the planning for the team and influence a broad range of stakeholder teams. This is a key leadership role that will be responsible for delivering and setting the strategic vision in collaboration with central and local Leadership team and setting the operational planning. The successful candidate has a proven work ethic to deliver desired results, outstanding communication skills, and drives towards simple, scalable solutions to solve challenging and complex problems. You should be passionate about developing insights, setting high standards, and providing information that enables dynamic decision-making. Your deep analytic skills, strong business judgement and focus on Lyreco’s core operational inputs will make you a critical partner for Sales and you help them prioritize initiatives, identify gaps in processes and performance and remove barriers to execution. You should be excited about working with data, be driven to dive deep, and passionate about collaborating to create, develop and sustain the go-to-market strategies across clusters with MDs partners. You will always be driven to achieve excellence for customers at the center.

YOUR MISSIONS :

Lead a team of Sales strategy manager, Sales operation manager , Sales enablement manager and Sales Tools (including CRM) to develop key sales support system/processes required to achieve revenue and profitability. Partner closely with EXCom to set ambitious and achievable goals for sales, then put a framework in place to report, analyse and measure progress against them. Develop relationships and work with Sales, MDs, Marketing, Customer Care, IT, finance to create and refine the tools and processes needed to drive strategic sales programs and motions Lead the planning process in collaboration with Finance and run the operational cadence of activities, such as Trading meetings/ MDs meeting and support the quarterly and monthly Business reviews with Sales leaders using a common framework. Lead segmentation, territory/account planning, operational planning and offsite strategy workshops. Design metrics cockpit, processes and mechanisms. Support the evolution and implementation of sales systems and processes. Provides insights via external market segment research and deep dives (macro-economic issues and opportunities). Lead quota planning, new market segment planning. Support analysis of the performance of Sales to improve sales excellence and productivity.

YOUR PROFILE :

Master's degree 20 year experience: 5 years in consultancy (McKinsey, BCG) and 15 years+ in business. 10 year experience working with C level stakeholders. Experience delivering scaled GTM motions and defining Sales strategy Go-to-market, GTM operations processes. 5-year Experience in change management and leading teams. Ability to collaborate effectively across organizational boundaries, build relationships, import/export talents and ideas to achieve broader organizational goals. English fluent

REASONS TO JOIN LYRECO:

• Experience working in an international environment.
• Performance bonuses.
• Profit-sharing and participation schemes.
• Initiatives supporting work-life balance (company concierge services, sports associations, carpooling platform, on-site daycare).
• Hybrid working model (2 days per week)

Lyreco is a signatory of the Diversity Charter. We guarantee compliance with non-discrimination rules in recruitment and are committed to supporting individuals who are far from employment.

Êtes‑vous enthousiaste à l'idée de vivre une nouvelle aventure professionnelle ? Chez Lyreco, nous offrons plus qu'un emploi, une carrière ! Notre équipe CGO est à la recherche d'un Directeur de la stratégie et des opérations commerciales du groupe (H/F) talentueux et ambitieux pour rejoindre notre équipe au siège social à Marly (59). Lyreco est le leader européen et le troisième distributeur mondial de produits et services pour l’environnement de travail. Société privée depuis 1926, Lyreco s'est constamment adaptée aux évolutions du monde du travail grâce à son souci d'excellence en matière d'expérience client, à ses partenariats solides avec des fournisseurs renommés et à sa logistique efficace. Avec plus de 10 000 employés, Lyreco opère directement dans 25 pays d'Europe et d'Asie et couvre 17 autres marchés sur 4 continents par le biais d'un réseau de partenaires de distribution. Nous sommes des pionniers, aujourd'hui et demain, dans la fourniture de ce dont tout lieu de travail a besoin, qu'il s'agit de produits ou de services, quel que soit l'endroit où vous travaillez.

CE QUE NOUS VOUS PROPOSONS:

Diriger une équipe composée de responsables de la stratégie commerciale, des opérations commerciales, de l’activation des ventes et des outils de vente (y compris le CRM), afin de développer les systèmes et processus clés de soutien aux ventes nécessaires à l’atteinte des objectifs de chiffre d’affaires et de rentabilité. Travailler en étroite collaboration avec l’EXcom pour définir des objectifs commerciaux ambitieux et atteignables, puis mettre en place un cadre permettant de suivre, analyser et mesurer les progrès réalisés. Développer des relations et collaborer avec les équipes Ventes, les Directeurs de filiales, le Marketing, le Service Client, l’IT et la Finance afin de concevoir et d’améliorer les outils et processus nécessaires au déploiement des programmes et des dynamiques commerciales stratégiques. Piloter le processus de planification en collaboration avec la Finance et assurer la cadence opérationnelle des activités, ainsi que le support aux revues d’activité trimestrielles et mensuelles avec les responsables commerciaux, en s’appuyant sur un cadre commun. Diriger les travaux de segmentation, de planification des territoires et des comptes, de planification opérationnelle et l’animation d’ateliers stratégiques hors site. Concevoir les tableaux de bord de pilotage (cockpit de KPI), ainsi que les processus et mécanismes associés. Accompagner l’évolution et la mise en œuvre des systèmes et processus commerciaux. Fournir des analyses et des insights via des études de marché par segment et des analyses approfondies (enjeux et opportunités macroéconomiques). Piloter la planification des quotas et le développement de nouveaux segments de marché. Soutenir l’analyse de la performance commerciale afin d’améliorer l’excellence commerciale et la productivité des équipes de vente.

CE QUE NOUS RECHERCHONS:

Diplôme en commerce/ marketing de niveau Master. 20 ans d’expérience professionnelle, dont 5 ans en conseil en stratégie (McKinsey, BCG) et plus de 15 ans en entreprise. 10 ans d’expérience dans le travail avec des parties prenantes de niveau C-level (Comité Exécutif, dirigeants). 5 ans d’expérience en conduite du changement et en management d’équipes Expérience avérée dans le déploiement de stratégies Go-To-Market à grande échelle et dans la définition de la stratégie commerciale, ainsi que des processus opérationnels GTM. Capacité à collaborer efficacement au-delà des frontières organisationnelles, à construire des relations solides et à favoriser le partage des talents et des idées afin d’atteindre des objectifs organisationnels globaux. Anglais courant.

LES "+" CHEZ LYRECO

• Une expérience dans un environnement international.
• Prime sur objectifs.
• Prime de participation et prime d’intéressement.
• Des actions en faveur de l’équilibre vie professionnelle/ vie personnelle (conciergerie d’entreprise, associations sportives, plateforme de covoiturage, crèche d’entreprise).
• Lyreco est signataire de la Charte de la diversité. Nous garantissons le respect des règles de non-discrimination à l'embauche et nous nous engageons à aider les personnes éloignées de l'emploi.
• Télétravail.

The Lyreco Group is the European Leader and the third largest distributor of workplace products and services in the world. A privately-owned company since 1926, Lyreco is now present in 25 countries with 13 partners in 15 additional countries, operating in 40 different countries across the globe. A global workplace solutions company with 10,000 employees, Lyreco’s mission is to delivery sustainably, what any workplace needs, so its people can focus on what matters most. We are pioneers, today and tomorrow, in delivering what any workplace needs, from workplace products, to services, anywhere you work. We are active in the areas of office supplies, print services and consumables, PPE and safety solutions, coffee and catering, hygiene and cleaning, furniture and ergonomics solutions, and wellbeing services. With our core values of Excellence, Passion, Respect and Agility driving every decision, and a perfect blend of people, technology, and our corporate social responsibility strategy, we aim to deliver a great working day for our people and our customers. We strive for perfection in everything we do, and we really care for our customers. We believe in trust, respect and ethical behaviour, and we remain agile with our ability to anticipate, innovate and adapt to change.

#LI-HR1 #LI-Hybrid #LM1