Sales Ambassador - Marc Jacobs - Printemps Paris

LVMH Group; Paris; Sur place; EUR 35 000 - 50 000; Plein temps

Résumé du poste

LVMH Group is looking for a Sales Consultant for their Printemps store. As an ambassador for Marc Jacobs, you will focus on providing an exceptional customer experience and building lasting relationships with clients.

Key responsibilities include educating clients on products, enhancing customer service standards, and achieving sales targets. Candidates should have a minimum of 2 years experience in luxury sales and a passion for fashion.

Qualifications

• Minimum of 2 years' experience in a luxury fashion environment.
• Passion for fashion and sales with a commitment to achieving targets.
• Excellent personal presentation required.

Responsabilités

• Provide a great customer journey by building relationships.
• Educate clients about the brand and products.
• Enhance customer service standards to ensure the best client journey.

Connaissances

Luxury sales experience

Knowledge of fashion trends

Fluent English

Description du poste

Objective of the Role

As a sales consultant for Printemps store, you will be an Ambassador for Marc Jacobs, effectively providing a great customer journey by building and maintaining loyal clients to maximise profitability and productivity.

Job Responsibilities

Brand Ambassador

• Excite and install passion and pride for the brand
• Embody the brand image for customers and the store team and have a strong understanding of the brand DNA
• Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines

General Store VM/ Client Management

• Reflect the visual merchandising guidelines promoting the brand image
• Enhance customer service standards in store to ensure the best client journey

Sales/ Business Monitoring

• Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand
• Build and maintain a relationship with them
• Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets
• Process the sale in a confident and professional manner
• Gather the client’s CRM details to enlarge your client book
• Drive your product knowledge by keeping up to date with fashion trends
• Update yourself on all product lines through research
• Ensure all Company policies and procedures are attended
• Support control and management of stock

Profile & Experience

• A minimum of 2 years’ experience in sales in a luxury, high fashion environment
• Experience in selling RTW / LG
• Passion for fashion and sales
• A commitment to achieving and exceeding targets whilst focusing on the client’s needs and experience
• Excellent personal presentation – a Marc Jacobs Brand Ambassador
• Understanding of Retail KPIs
• A fluent level in English is essential and additional languages are an advantage