Sales Ambassador - Marc Jacobs - Printemps Paris

Inside Lvmh; Paris; Hybride; EUR 26 000 - 36 000; Plein temps

Résumé du poste

Marc Jacobs is seeking a Sales Consultant for the Printemps store in Paris. You will be an Ambassador for the brand, delivering an exceptional client journey and building a loyal clientele to maximise profitability.

Key duties include embodying the brand image, managing client relationships, presenting product knowledge, and driving sales while maintaining brand standards and stock control. English fluency is essential; additional languages are a plus.

Qualifications

• Minimum of 2 years' experience in sales in a luxury, high fashion environment.
• Experience in selling RTW / LG.
• Passion for fashion and sales.
• A commitment to achieving and exceeding targets whilst focusing on the client’s needs and experience.
• Excellent personal presentation – a Marc Jacobs Brand Ambassador.
• Understanding of Retail KPIs.
• Fluent level in English is essential and additional languages are an advantage.

Responsabilités

• Brand Ambassador: Excite and install passion and pride for the brand; embody the brand image for customers and the store team.
• Lead by example and demonstrate model behaviour representative of the brand with dress codes and appearance guidelines.

Connaissances

Luxury fashion sales

Customer relationship building

Brand ambassador

English fluency

Description du poste

Born in New York City in April 1963, Marc Jacobs attended the High School of Art and Design and graduated from Parson’S School of Design. As a design student, Jacobs was the recipient of some of the School’s highest honors including design student of the year.

In 1984, The Marc Jacobs Label was founded along with business partner Robert Duffy and has since become a global brand.

Objective of the role

As a sales consultant for Printemps store, you will be an Ambassador for Marc Jacobs, effectively providing a great customer journey by building and maintaining loyal clients to maximise profitability and productivity.

Job responsabilities

Main Responsibilities

Brand Ambassador

• Excite and install passion and pride for the brand
• Embody the brand image for customers and the store team and have a strong understanding of the brand DNA
• Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines

General Store VM/ Client Management

• Reflect the visual merchandising guidelines promoting the brand image
• Enhance customer service standards in store to ensure the best client journey

Sales/ Business Monitoring

• Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand
• Build and maintain a relationship with them
• Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets
• Process the sale in a confident and professional manner
• Gather the client’s CRM details to enlarge your client book
• Drive your product knowledge by keeping up to date with fashion trendsUpdate yourself on all product lines through research
• Ensure all Company policies and procedures are attended
• Support control and management of stock

Profile

Profile & Experience

• A minimum of 2 years’ experience in sales in a luxury, high fashion environment
• Experience in selling RTW / LG
• Passion for fashion and sales
• A commitment to achieving and exceeding targets whilst focusing on the client’s needs and experience
• Excellent personal presentation – a Marc Jacobs Brand Ambassador
• Understanding of Retail KPIs
• A fluent level in English is essential and additional languages are an advantage