Client Advisor - Paris Le Bon Marche

FashionUnited; Paris; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

FashionUnited is looking for a passionate Client Advisor to join their team at Le Bon Marché in Paris. This role emphasizes personalized client service and aims to deliver a luxury experience that aligns with Burberry's values.

As a brand ambassador, the ideal candidate will build relationships with clients, provide product knowledge, and maintain high service standards. The candidate must be a confident communicator who works well in a team-oriented environment.

Qualifications

• Strong interest in building long-term client relationships.
• Confident in delivering tailored product recommendations.
• Ability to communicate effectively with diverse clientele.

Responsabilités

• Build relationships through personalized service.
• Deliver an elevated client experience aligned with luxury standards.
• Demonstrate product knowledge to inspire clients.

Connaissances

Client-centric mindset

Personalised styling advice

Passion for fashion and luxury

Commercial awareness

Effective communication

Team collaboration

Description du poste

JOB PURPOSE

We are hiring a Client Advisor to join our team at Le Bon Marché in Paris, where client relationships, craft and service excellence sit at the heart of everything we do. This role plays a key part in delivering a personalised and elevated luxury experience, while driving commercial success through genuine client engagement. As a brand ambassador for Burberry, you will inspire clients through your passion for fashion, styling and our heritage. Working closely with store management, you will contribute to a warm, inclusive and high‑performing retail environment.

RESPONSIBILITIES

• Build and maintain meaningful relationships with new and existing clients through personalised, attentive service.
• Deliver a consistently elevated client experience aligned with Burberry values and luxury standards.
• Demonstrate expert product, styling and brand knowledge to inspire clients and drive sales.
• Support commercial performance by identifying client needs and offering considered, relevant solutions.
• Act as a brand ambassador, conveying passion for Burberry’s heritage, creativity and collections.
• Collaborate with store management and colleagues to maintain a positive, client‑focused environment.

PERSONAL PROFILE

• A strong client‑centric mindset with a genuine interest in building long‑term relationships.
• Confident in delivering personalised styling advice and product recommendations.
• Passionate about fashion, luxury and storytelling through brand and product.
• Commercially aware, with a balanced focus on service quality and sales performance.
• A clear and engaging communicator, comfortable working with a diverse international clientele.
• A collaborative team player who brings energy, professionalism and care to the shop floor.

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.