Sales Advisor

Dweet; Paris; On-site; EUR 20,000 - 27,000; Full time

Job summary

Dweet in Paris is seeking a Style Advisor for a 12-month renewable assignment at Galeries Lafayette Haussmann. You will deliver personalised service, styling guidance, and build lasting relationships with customers while supporting store operations and leadership.

Fluency in French and English, plus strong styling knowledge, will help you drive sales and contribute to a premium brand experience in a fast-paced luxury retail setting.

Qualifications

• Minimum 1 year of experience in a similar retail or service-led role.
• Fluent in French and English.
• Willing to work weekends, evenings, and public holidays.
• Strong customer service and styling knowledge.

Responsibilities

• Act as a brand ambassador delivering personalised service and styling advice.
• Build relationships with new and existing customers to encourage loyalty.

Skills

Customer service

Styling

CRM

POS systems

French fluent

English fluent

Tools

CRM

POS systems

Job description

As part of the opening of the brand’s first corner at Galeries Lafayette Haussmann, we are looking for a Style Advisor for a 12-month renewable assignment.

About the Company and the Role

This contemporary fashion brand, founded in 2015 , delivers year-round collections from knitwear to active pieces designed for the modern woman's lifestyle. As a female-focused brand, 85% of the team is women, emphasizing a commitment to creating for women, by women. The core beliefs are centered on the pursuit of quality and mutual care. The Senior Style Advisor (SSA) acts as a brand ambassador and keyholder, focusing on delivering exceptional customer experiences, mentoring peers, supporting the store team, and driving commercial success. In collaboration with the Service & Selling Manager, you will ensure the shop floor provides a unique and exceptional customer experience.

Responsibilities

Customer & Brand Experience

• Act as a brand ambassador, delivering personalised service and building trust and community with customers.
• Build strong relationships with new and existing customers to encourage loyalty and repeat business.
• Deliver the service ceremony consistently, providing styling advice, creating outfits, and exceeding customer expectations.
• Support retail events, VIP appointments, and community initiatives that enhance the customer experience.
• Share insights from customer interactions to improve service delivery and customer engagement.
• Support high service standards reflected in customer feedback tools such as Survicate.

Service & Selling

• Drive sales and KPIs through effective selling and personalised customer interactions.
• Contribute to a culture of clienteling to support repeat business and customer engagement.
• Provide feedback to store leadership on opportunities to improve sales and operational performance.
• Maintain strong product knowledge, including seasonal collections and awareness of market trends.

Operations & Store Standards

• Follow all operational policies and procedures, escalating any non-compliance or risk to management.
• Maintain high standards of store presentation, organisation, and back-of-house areas in line with brand guidelines.
• Support smooth and efficient daily store operations in a fast-paced retail environment.
• Work collaboratively with fellow Style Advisors, Senior Style Advisors, Store Operations and management to support operational excellence.
• Contribute to a positive and professional team environment through respectful, proactive, and supportive behaviours on the shop floor.
• Regularly check and review communications sent through Zipline to stay up to date on all updates and task completion.

Scope of Role & Decision Ownership

• Deliver exceptional, personalized customer experiences on the shop floor.
• Support commercial targets through effective selling, styling, and customer engagement.
• Provide insights from customer interactions to support continuous improvement initiatives.
• Maintain alignment with Senior Style Advisors and store leadership on operational and sales priorities.

Key Skills & Experience / The Ideal Candidate

• Customer-focused and passionate about delivering exceptional service and styling expertise.
• Strong team player with positivity, professionalism, and enthusiasm.
• High attention to detail and professional presentation.
• Passionate about fashion and knowledgeable about current market trends.
• Agile, adaptable, and able to work effectively in a fast-paced retail environment.
• Proactive and enthusiastic about learning, development, and continuous growth.
• Minimum 1 year of experience in a similar retail or service-led role.
• Flexible to work shifts including weekends, evenings, and public holidays.
• Comfortable using POS systems, CRM, and digital tools for clienteling.
• Fluent in French and English.