Operations Associate - Full Time (Seasonal Fixed Term) - Saint-Tropez

United States Digital Space LLC; Saint-Tropez; Sur place; EUR 24 000 - 32 000; Plein temps

Résumé du poste

ALO in Saint-Tropez is seeking an Operations Associate to support store profitability and efficiency. You will work with the Operations & Visual Manager to execute inventory processes, replenishment, and visual standards while delivering exceptional guest experiences.

Responsibilities include handling shipments, stock replenishment, and collaborating with teams to optimize operations and guest satisfaction at the storefront.

Qualifications

• Experience in a client-centric, sales & operations environment.
• Excellent customer service and ability to deliver exceptional experiences.
• Ability to lift up to 50 pounds and work on a fast-paced retail floor.

Responsabilités

• Execute inventory management processes to maximize accuracy and reduce shrink.
• Investigate and address inventory accuracy issues with the General Manager.
• Support shipment, receiving, replenishment, floor set updates and supply management.
• Maintain strong visual standards for the sales floor.
• Collaborate with reporting, budgets, expenses, inventory control, suppliers, and facilities.
• Support safe work environment through stockroom standards and processes.
• Move dynamically on the retail floor to meet business needs.
• Assist in processing shipments and product flow including merchandising and replenishment.
• Leverage metrics to support business-driving strategies and customer satisfaction.

Connaissances

Customer service

Inventory management

Communication skills

Team player

Outils

POS system

Inventory management software

Description du poste

WHY JOIN ALO?

Mindful movement. It's at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

Role Objective

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.

Key Job Responsibilities

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink

• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escal

• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management

• Maintain and champion strong visual standards for the sales floor

• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized

• Support a safe work environment and efficient operation through strong stockroom standards and processes

• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests

• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.

• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence

• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies

• Resolve client needs quickly & effectively ensuring customer satisfaction

• Identify product concerns and communicate inventory needs to support the business goals

• Support other areas of the business, including Sales & Service and Cashier, as needed

Operations Associate Qualifications

• Preferred prior work experience in a client-centric, sales & operational environment

• Passion for customer service and delivering exceptional experiences

• High energy, upbeat and enthusiastic with the ability to integrate fun and work

• Self-motivated with a desire to achieve results and excel individually, and as a team

• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships

• Ability to lift, push, carry or otherwise move up to 50 pounds

• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder