Retail Media Customer Success Intern (Paris)

Mirakl; Paris; On-site; EUR 13,000 - 16,000; Full time

Benefits offered by this job

Internship compensation

Tailor-made integration path

Empowering and evolving missions

Work with international teams

Well-being and balance

Job summary

Mirakl is seeking a Customer Success Intern for Mirakl Ads in Paris. You will join a tight-knit team to help eCommerce and marketplace operators launch and grow their Retail Media programs through workshops, analyses, and strategic guidance.

You will gain hands-on experience with data-driven reporting, market research, and best practices while collaborating with international teams and AI-assisted processes.

Qualifications

• Currently pursuing a Bachelor’s or Master’s degree in a relevant field.
• Interest in eCommerce, marketplaces, Retail Media, or digital advertising.
• Previous experience with data analysis or client-facing projects (academic or professional) is a plus.

Responsibilities

• Support the preparation and delivery of client workshops, onboarding sessions, training materials, and business reviews to drive client engagement and adoption.
• Monitor key performance indicators and produce regular reports to track advertising network performance and surface actionable insights.
• Analyze Retail Media program data to identify performance trends and growth opportunities, translating findings into clear recommendations for client teams.
• Conduct market research on Retail Media, eCommerce, digital advertising, and competitive dynamics to inform strategic decision-making.
• Document best practices, processes, and client insights — and explore AI tools to improve reporting, insight generation, and the overall client experience.

Skills

Analytical thinking

Problem-solving

Organizational skills

Cross-functional collaboration

Curious mindset

Education

Bachelor’s or Master’s degree in Business, Engineering, Marketing, Data, or related field

Tools

Excel

Salesforce

Looker

Tableau

AI tools

Job description

Mirakl is seeking a Customer Success Intern for Mirakl Ads in Paris. You will join a tight-knit team to help eCommerce and marketplace operators launch and grow their Retail Media programs through workshops, analyses, and strategic guidance.

You will gain hands-on experience with data-driven reporting, market research, and best practices while collaborating with international teams and AI-assisted processes.