Responsable Saint Germain

Mandarin Oriental Hotel Group Limited

Paris

Hybrid

EUR 60,000 - 90,000

Full time

14 days+

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Benefits offered by this job

13th month bonus

100% public transport reimbursement

€45 Uber credit after the last metro

Sustainable mobility package

Staff cafeteria

70% coverage of the health insurance

Job summary

Mandarin Oriental Lutetia, Paris seeks a Restaurant Manager to lead the Saint Germain restaurant team, upholding the hotel’s luxury standards and brand values. The role reports to the Director of Restaurants and focuses on service quality, profitability, and seamless coordination between front-of-house and kitchen.

The ideal candidate has at least five years’ experience in a five-star hotel or palace and fluent French and English.

Qualifications

Minimum of five years’ experience in a similar position within a five-star hotel or palace.
Fluency in French and English is essential.

Responsibilities

Ensure the organization and smooth operation of the Salon Saint-Germain, representing the image and values of Hôtel Lutetia / Mandarin Oriental.
Guarantee service quality, operational efficiency, and the satisfaction of both guests and team members.
Drive the profitability of the outlet and contribute to its promotion and overall management.
Implement and uphold quality standards (LQA, Forbes) as well as internal procedures.
Ensure effective communication between teams, particularly between the front-of-house and kitchen.
Lead, train, motivate, and unite the team within a positive working environment, while participating in recruitment and onboarding.
Manage schedules, attendance, daily briefings, and staff performance evaluations.
Ensure compliance with hygiene and safety regulations (HACCP) and labor laws.
Oversee the maintenance of the establishment, as well as the management of equipment, inventories, linen, and supplies.
Contribute to continuous service improvement and the implementation of new concepts or products in collaboration with management.

Skills

Service leadership

Team management

Quality assurance

HACCP knowledge

Bilingual English-French

Job description

Mandarin Oriental Lutetia, Paris is looking for a Restaurant Manager to join our Restaurant Saint Germain's team!

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Lutetia, Paris has been an emblematic establishment of Paris since 1910. With its 184 rooms, including 49 suites, the hotel offers the best of the Left Bank to Parisians and visitors from around the world. This iconic property is also a top culinary destination on the Left Bank, with several restaurants and bars: Brasserie Lutetia, the Le Saint-Germain restaurant, Bar Joséphine, and Bar Aristide-gathering places: gathering places where guests can meet, exchange, and savor the Parisian delights for which the hotel is renowned. At the heart of the hotel, the Akasha Spa, a 700 m² holistic wellness oasis, invites you to relax and rejuvenate.

About the job

Based at Mandarin Oriental Lutetia, Paris within the Saint Germain Restaurant,the Restaurant Manager reports to the Director of Restaurants.

As Restaurant Manager you will be responsible for the following duties:

Ensure the organization and smooth operation of the Salon Saint-Germain, representing the image and values of Hôtel Lutetia / Mandarin Oriental.
Guarantee service quality, operational efficiency, and the satisfaction of both guests and team members.
Drive the profitability of the outlet and contribute to its promotion and overall management.
Implement and uphold quality standards (LQA, Forbes) as well as internal procedures.
Ensure effective communication between teams, particularly between the front-of-house and kitchen.
Lead, train, motivate, and unite the team within a positive working environment, while participating in recruitment and onboarding.
Manage schedules, attendance, daily briefings, and staff performance evaluations.
Ensure compliance with hygiene and safety regulations (HACCP) and labor laws.
Oversee the maintenance of the establishment, as well as the management of equipment, inventories, linen, and supplies.
Contribute to continuous service improvement and the implementation of new concepts or products in collaboration with management.

As Restaurant Manager we expect from you:

A minimum of five years’ experience in a similar position within a five-star hotel or palace is required.
Fluency in both French and English is essential.

Our commitment to you:

Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

Our local benefits: