Responsable Saint Germain

Mandarin Oriental; Paris; On-site; EUR 70,000 - 95,000; Full time

Benefits offered by this job

13th month bonus

Public transport reimbursement

€45 Uber credit after last metro

Sustainable mobility package

Staff cafeteria

70% health insurance premium coverage

Job summary

Mandarin Oriental Lutetia, Paris seeks a Restaurant Manager to join the Saint Germain restaurant team. The role ensures the smooth operation, upholding the hotel’s image, quality standards, and guest satisfaction while driving profitability and collaboration across departments.

Five years in a similar five-star setting and fluency in French and English are required. The successful candidate will lead a dedicated team, oversee recruitment, schedules, training, and daily briefings, and maintain

Qualifications

• Minimum five years’ experience in a similar role within a luxury hotel.
• Fluency in both French and English.

Responsibilities

• Ensure smooth operation of Salon Saint-Germain, reflecting Mandarin Oriental Lutetia’s image and values.
• Guarantee service quality, operational efficiency, and guest and team member satisfaction.
• Drive outlet profitability and contribute to promotion and overall management.
• Maintain quality standards (LQA, Forbes) and internal procedures.
• Coordinate communication between front-of-house and kitchen; lead, train and motivate the team.

Skills

Team leadership

Guest service

Bilingual French-English

Operations management

Quality standards

Job description

Mandarin Oriental Lutetia, Paris is looking for a Restaurant Manager to join our Restaurant Saint Germain's team!

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Lutetia, Paris has been an emblematic establishment of Paris since 1910. With its 184 rooms, including 49 suites, the hotel offers the best of the Left Bank to Parisians and visitors from around the world. This iconic property is also a top culinary destination on the Left Bank, with several restaurants and bars: Brasserie Lutetia, the Le Saint-Germain restaurant, Bar Joséphine, and Bar Aristide—gathering places where guests can meet, exchange, and savor the Parisian delights for which the hotel is renowned. At the heart of the hotel, the Akasha Spa, a 700 m² holistic wellness oasis, invites you to relax and rejuvenate.

About The Job

Based at Mandarin Oriental Lutetia, Paris within the Saint Germain Restaurant, the Restaurant Manager reports to the Director of Restaurants.

As Restaurant Manager you will be responsible for the following duties:

• Ensure the organization and smooth operation of the Salon Saint-Germain, representing the image and values of Hôtel Lutetia / Mandarin Oriental.
• Guarantee service quality, operational efficiency, and the satisfaction of both guests and team members.
• Drive the profitability of the outlet and contribute to its promotion and overall management.
• Implement and uphold quality standards (LQA, Forbes) as well as internal procedures.
• Ensure effective communication between teams, particularly between the front-of-house and kitchen.
• Lead, train, motivate, and unite the team within a positive working environment, while participating in recruitment and onboarding.
• Manage schedules, attendance, daily briefings, and staff performance evaluations.
• Ensure compliance with hygiene and safety regulations (HACCP) and labor laws.
• Oversee the maintenance of the establishment, as well as the management of equipment, inventories, linen, and supplies.
• Contribute to continuous service improvement and the implementation of new concepts or products in collaboration with management.

As Restaurant Manager We Expect From You

• A minimum of five years’ experience in a similar position within a five-star hotel or palace is required.
• Fluency in both French and English is essential.

Our commitment to you:

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

Our Local Benefits

• 13th month bonus
• 100% public transport reimbursement
• €45 Uber credit after the last metro
• Sustainbale mobility package
• Staff cafeteria
• 70% coverage of the health insurance premium

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