Responsable de projets Process et Outils de la Distribution (F/H)

Swiss Life; Puteaux; Sur place; EUR 90 000 - 120 000; Plein temps

Résumé du poste

Swiss Life à Puteaux recherche un Process and Tools Projects Manager pour la Distribution. Vous piloterez des projets transverses visant à optimiser les processus et outils du réseau commercial.

Avec 5 à 10 ans d'expérience en MOA/AMOA et gestion de projets, vous assurerez l'interface entre le métier, MOA et les équipes IT, et vous accompagnerez le pilotage budgétaire et la qualité.

CDI Senior Management, télétravail et formation professionnelle soutenus dans un cadre stimulant.

Qualifications

• Expérience réussie en gestion de projets, organisation ou MOA/AMOA.
• Appétit technique et compréhension des enjeux IT (outils, API, architectures fonctionnelles).
• Ressourceful, dynamique, capable de conduire le rythme des projets.
• Envie de sujets variés et évolutifs.
• Bonnes capacités de médiation et capacité à faire adhérer et faire avancer les initiatives.
• Reconnu pour rigueur organisationnelle et esprit analytique.
• Attitude client et orientation solution avec amélioration continue.

Responsabilités

• Recueillir et analyser les besoins internes et externes pour des projets de redesign.
• Formaliser les exigences et contribuer aux cahiers des charges avec le MOA.
• Faire l'interface entre le métier, MOA et les équipes techniques.
• Participer activement au pilotage des projets et aux réunions opérationnelles (planning, budget, qualité).
• Prioriser les demandes pour assurer cohérence globale et maîtrise des coûts.
• Piloter et coordonner le déploiement des outils dans le périmètre assigné.
• Suivre les incidents, proposer des améliorations continues des outils, processus et méthodes.
• Développer et suivre les indicateurs de performance.
• Fournir les rapports d'avancement aux parties prenantes.
• Participer, le cas échéant, aux phases de test d'acceptation des outils.

Connaissances

Gestion de projets MOA/AMOA

Connaissances IT et API

Esprit analytique

Médiation et collaboration

Organisation

Formation

Bac+5 en organisation, gestion de projet, ingénierie ou systèmes d'information

Outils

API

Outils et systèmes d'information

Description du poste

About Swiss Life

Swiss Life is a leading player in insurance and wealth management, offering comprehensive life insurance, private banking, financial management, health, provident and damage coverage. The company focuses on sustainable development and personalised advice.

Position Details

Location: Puteaux

Contract: CDI – Senior Management

Experience: 5 to 10 years in project management, MOA/AMOA, organisation, process.

Education: Bac +5 in organisation, project management, engineering or information systems.

Benefits

• Internal mobility opportunities; 25% of CDI positions filled internally.
• Ambitious training policy.
• Top Employer label awarded since 2020.
• Competitive remuneration with savings and retirement schemes.
• Up to 135 days of teleworking per year with travel cost coverage.
• Flexible working hours, day‑for‑day system, RTT, time‑off savings.
• Tailored integration: onboarding, mentorship, workplace immersion.

Work Environment

As a Process and Tools Projects Manager for the Distribution, you will join the Process & Tools team under the Distribution Management & Support Direction. The team transforms operational needs into concrete projects to deliver efficient processes and tools for distribution networks and commercial support.

Responsibilities

• Gather and analyse internal and external client needs for new or major redesign projects.
• Formalise requirements and contribute to specifications in collaboration with MOA.
• Act as interface between business, MOA and technical teams.
• Participate actively in project steering and operational meetings (schedule, budget, quality).
• Prioritise requests to ensure global coherence and cost control.
• Lead and coordinate tool deployment in the assigned scope.
• Track incidents, propose continuous improvements of tools, processes and methods.
• Develop and monitor performance indicators.
• Provide progress reporting to stakeholders.
• Participate, where appropriate, in tool acceptance testing phases.

Qualifications

• Successful prior experience in project management, organisation or MOA/AMOA.
• Technical appetite and understanding of IT issues (tools, flows, API, functional architectures) and processes (operational excellence, end‑to‑end journey).
• Resourceful, dynamic, capable of driving the pace of projects.
• Enjoys varied, evolving topics.
• Strong mediation skills, able to create buy‑in and advance initiatives.
• Recognised for organisational skill, rigour and analytical mindset.
• Client‑centric attitude, solution orientation and continuous improvement focus.

Equal Opportunity

With equal skills, all our job offers are open to people with disabilities.

Application Process

Send your application for review by our recruitment team. If this role does not match your interests, view other opportunities on our careers site.