Responsable Adjoint(e) – Sales

Studapart; Cergy; Sur place; EUR 38 000 - 40 000; Plein temps

Avantages offerts par ce poste

Salary €38K-€40K gross per year (bonus

CDI - ETAM

50% transport costs covered

70% health insurance coverage

Meal vouchers

Fitness membership support

Christmas vouchers

Team-building events

Résumé du poste

Studapart in France, Cergy office, seeks a Responsable Adjoint(e) – Sales to support the Private Landlords division, oversee daily operations, performance, and client portfolios. You will coordinate, coach, and drive process improvements in a dynamic sales team.

We require 4+ years in sales/operations leadership; fluent French; strong organizational and leadership skills; English is a plus. The role offers a competitive salary and CDI ETAM in our Cergy office with several benefits.

Qualifications

• Fluency in French required; English preferred.
• 4+ years in Sales/Account Management, Customer Relations, or Operational Management.
• Strong organizational and coordination abilities; leadership experience.
• Ability to manage sensitive situations with a customer-centric approach.

Responsabilités

• Lead stand-ups and coordination within the Private Landlords team.
• Coach onboarding, integration, and guidance of new staff and seasonal employees.
• Monitor KPIs and identify process improvements to optimize performance.
• Manage a dedicated client portfolio and ensure timely follow-ups and satisfaction.

Connaissances

Fluent in French

Leadership

Organizational skills

Team coordination

Analytical mindset

Proactivity

Customer focus

English (preferred)

Description du poste

We’re on a mission to become the go-to destination for students across Europe to find a trusted home away from home. We make every step of the rental journey simple and seamless, so students can focus on what really matters: studying, exploring, and growing.

With HousingAnywhere, Kamernet, and Studapart under our roof, we’re Europe’s largest student rental platform.

You’ll find us in Rotterdam, Paris, and Cergy, always guided by our four core values: Ownership, We are enablers, We are changemakers, and We are connectors.

Join us in empowering students to unlock their potential through a safe, online, rental experience.

Your role

This role combines both commercial and coaching responsibilities. As our new Responsable Adjoint(e) – Sales, you will work closely with the Lead of the Private Landlords division to support daily operations, performance management, and client portfolio oversight. In this role, you will contribute to operational coordination, employee development, and the continuous improvement of processes and workflows.

Key responsibilities

Operational coordination

• Lead stand-ups and synchronization meetings.
• Organize and distribute tasks within the team.
• Keep up with the schedule and ensure consistency in reporting.
• Prepare weekly meeting materials and ensure follow-up actions are tracked.

Team coaching & engagement

• Support the onboarding, integration, and guidance of new employees and seasonal staff.
• Act as a role model for best practices (working hours, processes, company values, service quality).
• Provide clear, regular, and constructive feedback.

Performance & continuous improvement

• Monitor individual and team KPIs, analyze gaps, and raise alerts in case of deviations.
• Identify and suggest optimizations (scripts, processes, organization).
• Contribute to handling delicate or sensitive situations (B2B or end users).

Client portfolio management

• Manage a dedicated client portfolio and ensure operational follow-up.
• Guarantee client satisfaction and carry out necessary follow-ups.
• Identify growth opportunities as well as potential risks.

Your team

You will be joining the Sales Propriétaires team within Studapart. As part of the Sales department, and more specifically the team responsible for Private Landlords, you will be part of a dynamic and collaborative group focused on supporting landlords, building strong client relationships, and delivering high-quality service throughout the rental journey.

Your profile

Minimum of 4 years of experience in one of the following areas:

• Sales / Account Management
• Customer Relations / Customer Success
• Operational Management / Team Coordination
• Team Facilitation or Small Team Supervision

Skills and competencies

• Fluent in French
• Available to start in September (or before)
• Excellent organizational and coordination skills
• Strong interpersonal skills and natural leadership
• Analytical mindset, attention to detail, and proactivity
• Ability to handle sensitive situations
• Results-driven with a strong customer satisfaction focus
• English preferred

What’s in it for you

• Depending on experience and qualifications, the salary range is €38K - €40K gross per year (bonus included).
• Position based in our Cergy office.
• Contract type: CDI - ETAM.
• 50% transport costs covered.
• 70% health insurance coverage.
• Meal vouchers.
• Contribution to fitness membership costs.
• Christmas gift vouchers.
• Team-building events and much more!

Read more about our France-based teamshere.