Remote Travel Support Specialist

Elevationtravelpartners; Nice; Sur place; EUR 26 000 - 38 000; Plein temps

Avantages offerts par ce poste

Remote work flexibility

Training provided

Ongoing team support

Professional development opportunities

Access to travel-related perks

Résumé du poste

A travel service company is hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support. This position involves answering questions, managing requests, and ensuring travelers feel confident. Ideal candidates are organized, reliable, and possess a friendly communication style. The role offers remote work flexibility and opportunities for professional development, fostering a supportive environment for team members.

Qualifications

• Preferably has customer support experience.
• Reliable and organized, with a professional communication style.
• Comfortable using online tools and learning new systems.

Responsabilités

• Provide assistance through email, chat, and phone communication.
• Help with itinerary changes, updates, and general travel questions.
• Provide destination and travel guideline information.
• Follow up with travelers before departure.
• Resolve concerns while maintaining a positive customer experience.

Connaissances

Friendly communication

Organizational skills

Customer support experience

Description du poste

A travel service company is hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support. This position involves answering questions, managing requests, and ensuring travelers feel confident. Ideal candidates are organized, reliable, and possess a friendly communication style. The role offers remote work flexibility and opportunities for professional development, fostering a supportive environment for team members.