Remote PostgreSQL & TimescaleDB Support Engineer

Tiger Data (creators of TimescaleDB); Eu; Sur place; EUR 42 000 - 72 000; Plein temps

Avantages offerts par ce poste

Flexible PTO and family leave

Fridays off in August

Fully remote opportunities globally

Stock options

Résumé du poste

Tiger Data, formerly Timescale, is hiring a Database Support Engineer for a global, remote-first team. You will provide deep technical support for TimescaleDB and PostgreSQL, engaging with customers daily and guiding design, optimization, and implementation decisions.

Ideal candidates have strong relational DB experience, a customer-first mindset, and a willingness to learn new software products. The role includes on-call rotation and weekday hours across local time zones.

Qualifications

• Bachelor’s degree in computer science, information systems, or equivalent experience.
• Relational DB experience at scale: administration, data modeling, query optimization.
• Experience with relational databases (PostgreSQL a strong plus!).
• Experience as a technical support professional with external customers.

Responsabilités

• Work with customers on a wide range of topics, from basic administration of TimescaleDB to deep consultative conversations around design, optimization, and implementation.
• Manage support cases from beginning to end.
• Develop and maintain close relationships with customers to help them be successful.
• Be curious, always willing to learn, and always looking for ways to improve our products, processes, and culture.

Connaissances

Relational DB admin

Data modeling

Query optimization

Customer support

Formation

Bachelor's degree in CS/IS

Outils

PostgreSQL

Description du poste

Tiger Data, formerly Timescale, is hiring a Database Support Engineer for a global, remote-first team. You will provide deep technical support for TimescaleDB and PostgreSQL, engaging with customers daily and guiding design, optimization, and implementation decisions.

Ideal candidates have strong relational DB experience, a customer-first mindset, and a willingness to learn new software products. The role includes on-call rotation and weekday hours across local time zones.