Remote French-Speaking CS Pro: Live & Work in Greece

FH Collective Academy; Lyon; Remote; EUR 18,000 - 21,000; Full time

Benefits offered by this job

Flight ticket within the EU

Airport pickup

Job summary

FH Collective Academy is seeking a Customer Service Representative to support a global online community remotely with relocation assistance to Greece. Join us to help users, investigate issues, and contribute to a safer, more informed platform.

Role requires fluent French and English, strong interpersonal skills, and a passion for helping others, with the flexibility of remote work and Greece-based life.

Qualifications

• Familiarity with digital platforms (training provided).
• Excellent communication and empathy when assisting users.
• Ability to analyze user issues and contribute to safety improvements.

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Advocate for community safety and product understanding.
• Use data insights to enhance the user experience.
• Fluency in French and English is required.

Skills

Fluent in French

Fluent in English

Customer support

Interpersonal skills

Analytical skills

Job description

FH Collective Academy is seeking a Customer Service Representative to support a global online community remotely with relocation assistance to Greece. Join us to help users, investigate issues, and contribute to a safer, more informed platform.

Role requires fluent French and English, strong interpersonal skills, and a passion for helping others, with the flexibility of remote work and Greece-based life.