Remote French CSR: Work & Travel in Greece

FH Collective Academy; Nantes; Remote; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Relocation support

Remote work options

Performance bonus up to 160 monthly

Job summary

FH Collective Academy is seeking a French Customer Service Representative to join a global team with relocation support to Greece and flexible remote work options. You will engage with users, ensure safety policies are understood, and help maintain high-quality experiences across platforms.

We welcome candidates who relish travel and cross-cultural collaboration, with a focus on clear communication and problem solving.

Qualifications

• Fluent in French as a core requirement.
• Previous customer service experience is a plus but not required.

Responsibilities

• Help users stay safe online with empathetic support and smart solutions.
• Become an expert on platform policies and products.
• Review and moderate content to uphold community guidelines.
• Spot trends, suggest improvements, and help shape user experience.
• Communicate with kindness, professionalism, and cultural sensitivity.

Skills

Communication

Problem solving

Empathy

Multicultural sensitivity

Job description

FH Collective Academy is seeking a French Customer Service Representative to join a global team with relocation support to Greece and flexible remote work options. You will engage with users, ensure safety policies are understood, and help maintain high-quality experiences across platforms.

We welcome candidates who relish travel and cross-cultural collaboration, with a focus on clear communication and problem solving.