Remote Customer Support in Greece with Relocation + Bonus

FH Collective Academy; Paris; Remote; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Relocation support (EU)

Remote work

Performance bonus up to 250 gross/月

Job summary

FH Collective Academy is seeking a Customer Service Representative to support a global online community. The role is fully remote with relocation support to Greece, offering a meaningful work experience and potential growth in an international team.

Required are fluency in French and English, familiarity with digital platforms, and strong interpersonal and analytical skills. A solutions-driven mindset and passion for helping others are highly valued.

Qualifications

• Fluent in French and English.
• Familiarity with digital platforms.
• Strong interpersonal and analytical skills.

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Advocate for community safety and product understanding.
• Use data insights to enhance the user experience.

Skills

French language

English language

Customer service

Empathy

Analytical skills

Job description

FH Collective Academy is seeking a Customer Service Representative to support a global online community. The role is fully remote with relocation support to Greece, offering a meaningful work experience and potential growth in an international team.

Required are fluency in French and English, familiarity with digital platforms, and strong interpersonal and analytical skills. A solutions-driven mindset and passion for helping others are highly valued.