Remote Czech-Speaking Customer Support Rep — Greece

WW Talents; Paris; Sur place; EUR 12 000 - 15 000; Plein temps

Avantages offerts par ce poste

Remote work from Greece

Relocation assistance

Hotel accommodation for relocation

Résumé du poste

WW Talents seeks a Czech Speaking Customer Service Representative to join a multicultural team. This remote role is based in Greece with relocation support and Athens onboarding.

You will assist Czech-speaking customers through various channels, handle inquiries and complaints, and ensure a positive experience while collaborating with an international team. Relocation benefits include hotel stays and up to €300 relocation support, with 40 hours per week and rotating shifts, working remotely from

Qualifications

• Fluent or native-level Czech.
• Good command of English.
• Excellent verbal and written communication.
• Strong problem-solving and organizational skills.
• Customer-focused and empathetic.
• Ability to work independently in a remote environment.
• Flexibility to work rotational shifts.

Responsabilités

• Provide professional customer support in Czech via multiple channels.
• Handle inquiries, requests and complaints.
• Identify customer needs and provide accurate solutions.
• Resolve issues and escalate complex cases when required.
• Deliver excellent customer experiences meeting quality and service standards.
• Maintain accurate records of customer interactions.
• Follow established procedures and company guidelines.
• Work independently while collaborating effectively with an international team.

Connaissances

Czech language

English language

Communication skills

Problem solving

Organizational skills

Remote work

Rotational shifts

Description du poste

WW Talents seeks a Czech Speaking Customer Service Representative to join a multicultural team. This remote role is based in Greece with relocation support and Athens onboarding.

You will assist Czech-speaking customers through various channels, handle inquiries and complaints, and ensure a positive experience while collaborating with an international team. Relocation benefits include hotel stays and up to €300 relocation support, with 40 hours per week and rotating shifts, working remotely from