Product Operations Specialist (fixed-term contract)

Bandai Namco Ent; Lyon; Hybrid; EUR 42,000 - 64,000; Full time

Job summary

Bandai Namco Entertainment is seeking a Product Operations Specialist in Lyon to support sourcing and operations for the EMEA e-commerce and retail catalog, ensuring quality, timely launches and budget compliance.

Key duties include developing exclusive products with licensing partners, coordinating Collector’s and Special Editions, managing POs, and optimizing D2C logistics with the Supply Chain and Creative teams.

Qualifications

• Experience coordinating product sourcing and operations for e-commerce and retail.
• Ability to manage pre-order items and collaborate with PR/Marketing.
• Experience with SKU planning and documentation.
• Strong communication across internal teams.

Responsibilities

• Contribute to the development of the e-commerce catalog through sourcing exclusive products from licensing partners.
• Support the development of Collector's Editions and Special Editions for e-commerce and retail channels.
• Assist with the development of pre-order bonus items and goodies for retail and e-commerce customers, and other internal departments.
• Maintain and standardize project management tools and SKU planning documentation.
• Monitor sales performance and anticipate replenishment needs with suppliers.
• Create and manage D2C purchase orders (PO) for suppliers.
• Monitor imports of merchandise through delivery at warehouses, with Supply Chain collaboration.
• Manage D2C e-commerce logistics provider, including inbound shipments, inventory, and annual stock counts.
• Optimize shipping packaging and protective packing solutions for D2C operations.
• Brief and submit product concepts to the Creative team for design development.
• Coordinate and monitor print production projects with suppliers and internal stakeholders.

Skills

Coordination

Sourcing

SKU planning

Vendor management

Logistics

Job description

Within the E-Commerce team, you will report directly to the Product Development Sourcing Associate Manager. The Product Operations Specialist supports the coordination of product sourcing and operations for the EMEA e-commerce and retail physical product catalog, contributing to product setup, tracking, delivery, and successful launches in line with quality, compliance, timeline, and budget requirements.

In an international entertainment environment, you will contribute to the development of Bandai Namco Entertainment products, including Collector’s and Premium Editions, vinyl collections, and other special items.

Your main responsibilities include (non-exhaustive list):

• Contribute to the development of the e-commerce (D2C) merchandise catalog through the creation of exclusive products and the sourcing of products from licensing partners
• Support the development of Collector's Editions and Special Editions for e-commerce and retail channels
• Assist with the development of pre-order bonus items and goodies for retail and e-commerce customers, and other internal departments (such as PR, Marketing...)
• Maintain and standardize project management tools and SKU planning documentation
• Monitor sales performance and anticipate replenishment needs with suppliers
• Create and manage D2C purchase orders (PO) for suppliers
• Monitor imports of merchandise products through delivery at warehouses, in collaboration with the Supply Chain team
• Manage the D2C e-commerce logistics provider, including inbound shipments, inventory management, and annual stock counts
• Optimize shipping packaging and protective packing solutions for D2C operations
• Brief and submit product concepts to the Creative team for design development
• Coordinate and monitor print production projects with suppliers and internal stakeholders