Port Operations Agent - Marseille Agency

American President Lines; Marseille; Sur place; EUR 42 000 - 56 000; Plein temps

Résumé du poste

CMA CGM Group is seeking a Port Operations Agent for our Marseille Agency. The role involves coordinating the stopover of ships, interfacing with ship crews, local authorities, and port services, and ensuring proper documentation and reporting.

The role requires a postgraduate degree in Logistics/Transport, at least 6 months in a similar position, and strong French/English communication; night and weekend work may be required in line with ship stopovers.

Qualifications

• Postgraduate degree in Logistics/Transport required.
• 6 months experience in a similar ship operations role.
• Good written and spoken French and English communication.

Responsabilités

• Coordinate stopover preparation with internal departments and act as interface between Line, ship, authorities, port services and handling.
• Inform Captain of required stopover documents and local regulations; handle crew, cargo, and technical coordination with port services.
• Report to Harbour Master and ensure 24-hour monitoring of ship and handling operations; produce ongoing stopover progress reports.
• Collaborate with Booking, Logistics, Cargo Flow and Planning to collect export files for central ship planner and finalize onboard documentation.
• Prepare a complete port call report; check supplier invoices; perform terminal interventions; generate weekly, monthly and annual statistics.

Connaissances

Communication skills

French English proficiency

Formation

Postgraduate degree in Logistics/Transport

Outils

Office Suite

General computer tools

Description du poste

Port Operations Agent - Marseille Agency

Req ID: 580075

Posting Start Date: 17/04/2026

Marseille, FRA CMA CGM Operations - Cargo Flow - Ship Operations Permanent contract

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

ROLE:

You will ensure, in conjunction with various internal departments, the preparation and coordination of the physical stopover of ships, and will be the interface between the Line, the ship, the local authorities, the port services and the handling.

RESPONSIBILITIES:

You will be responsible for the interface with the ship. You inform the Captain of the stopover documents he must provide and the local regulations to which he must comply. You will handle specific requests related to the ship, crew and cargo (crew change, various supplies, coordination of local stakeholders on technical interventions) and command port services (lookout, pilotage, towing, mooring).

In addition, you will report dangerous information to the Harbour Master's Office, guarantee 24-hour monitoring of the ship and handling operations, and then produce a constant report to the Lines on the progress of the stopover and the ETD (Estimate Time of Departure).

You will also be responsible for the administrative preparation of the stopover. In cooperation with the booking, logistics, cargo flow and planning departments, you collect the export files of the various partners to provide a final export to the central ship planner, send the load lists to the handler, and ensure the establishment of all on-board documentation.

As the relay for the Line and the central Ship Planner, you centralise information related to the stopover and order the handling teams.

In addition, you will draw up a complete and detailed port call report, and check supplier invoices on behalf of the shipowner (stevedoring, pilot, etc.). You will also carry out physical interventions on the terminal (customs visits, etc.).

Finally, you can carry out statistics by loading port and final destination on a weekly, monthly and annual basis.

PROFIL ET COMPÉTENCES:

You have a postgraduate degree in Logistics/Transport, and a 6 month experience in the same position. You have good communication skills in spoken and written French/English and good command of Office and computer tools.

You will be in contact both with the Company Departments (Booking, Logistics, Commercial, Cargo Flow, Line Operation) and with the authorities and harbor services, suppliers and crews.

Your interpersonal skills, your sense of organization and rigor, your team spirit and your availability will allow you to succeed in this position.

The position involves travel within the port, and night and weekend work in connection with ship stopovers.

Come along on CMA CGM’s adventure !

Information at a Glance

Rise in motion with CMA CGM Group: where ambition meets opportunity.

Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging newpaths, and pushing boundaries to serve an ever-changing world.

The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and thechance to make a meaningful impact. Thisis more than a job. It’s a journey on which you rise.

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