Patient Experience Coordinator

SOS Physiotherapy; Ambrus; Sur place; EUR 34 000 - 51 000; Plein temps

Avantages offerts par ce poste

Health Care Spending Account

Competitive hourly wage

Team training and growth opportunities

Team events

Résumé du poste

SOS Physiotherapy is a well-established clinic serving the Kitchener-Waterloo community for over 31 years. We are a physiotherapist-owned, multi-disciplinary clinic with three locations and ongoing expansion. Our practice centers on patient care, teamwork, and a positive environment where clinicians grow together.

We offer one-on-one training, regular staff meetings, ongoing coaching, and team events. New grads are welcome to apply, and a competitive hourly wage plus a $1000 Health Care Spending

Qualifications

• Friendly and welcoming personality.
• Excellent communication skills with patients and staff.
• Proficient with computers; basic knowledge of Google Workspace.
• Able to work well in a team and foster a positive clinic culture.
• New grads welcome to apply.

Connaissances

Communication skills

Teamwork

Customer service

Computer literacy

Outils

Electronic practice management software

Description du poste

SOS Physiotherapy is a well-established clinic serving the Kitchener-Waterloo community for over 31 years. We are a Physiotherapist-owned, multi-disciplinary clinic, with three locations within the Waterloo region, plus one opening in Guelph in April 2024. Our practice is patient-centered and results-oriented. We are a motivated and close-knit team that brings out the best in each other and our patients while keeping a positive environment. SOS Physiotherapy intends to be the provider of choice within the region winning "KW's Favourite Physiotherapy Clinic" in The Reader's Choice Awards in 2023 and we strive to be a pillar within our community.

What We Offer

• Fun and energetic environment within a tightly knit, supportive team
• One on one training to ensure competency in all aspects of your position
• Regular clinic and organization staff meetings
• Ongoing coaching and growth opportunities to improve your skills
• Team building staff events (ie.Golf tournaments, Jays games, dinners, anyone!?)
• $1000 Health Care Spending Account
• Competitive hourly wage with opportunities for increases based on loyalty, stellar work ethic, and team compatibility

Contact Us If You Share Our CORE VALUES

• We believe in creating a positive atmosphere where people can get back to doing what they love.
• We believe in the growth and evolution of our team, encouraging, teaching and sharing of knowledge to best serve our patients
• We believe in giving 100% and having a smile on our face while doing it
• We believe in playing as a team and supporting each other towards reaching our goals and those of our patients
• We believe that every team member has an integral role in the SOS patient experience

Our Ideal Candidate

• Has a dependable, friendly and welcoming personality
• Works hard to foster a positive work environment while staying on task and organized
• Has excellent communication skills with the ability to build rapport easily in person and on the phone
• Is proficient with computers and has basic knowledge of Google Software and is eager to learn new skills
• Enjoys being part of a team that has fun and supports each other while delivering the best care to our patients
• Electronic practice management software experience preferred but not required for the right candidate
• Proficiency with basic bookkeeping, day-to-day accounting and point-of-sale experience an asset
• New Grads are welcome to apply

For more information about our practice, look us up on Facebook, Instagram or visit our website at www.sosphysiotherapy.ca