Patient Access & Scheduling Coordinator

Fenway Community Health; Ambrus; On-site; EUR 40,000 - 44,000; Full time

Job summary

Fenway Health in Boston, MA is seeking a Patient Services Coordinator to deliver exemplary customer service, handle patient registration, documentation, appointment scheduling and patient flow. Under the Director of Patient Services & Financial Assistance, you will support front desk operations, open/close receptionist station, and participate in billing services.

Responsibilities include greeting clients, collecting co-pays, entering demographic data, maintaining confidentiality, and

Qualifications

• High school diploma or equivalent required.
• Computer experience required.
• Ability to work with diverse patient populations.
• Willingness to contribute toward Fenway’s anti-racist initiatives.

Responsibilities

• Provide excellent customer service to patients and callers.
• Register patients and enter demographic and insurance data.
• Schedule appointments and manage patient flow.
• Collect co-payments and process daily cash and audits.
• Maintain patient confidentiality and accurate records.

Skills

Customer service

Bilingual Spanish/English

Communication skills

Education

High school diploma or equivalent

Tools

Computer experience

Job description

Fenway Health in Boston, MA is seeking a Patient Services Coordinator to deliver exemplary customer service, handle patient registration, documentation, appointment scheduling and patient flow. Under the Director of Patient Services & Financial Assistance, you will support front desk operations, open/close receptionist station, and participate in billing services.

Responsibilities include greeting clients, collecting co-pays, entering demographic data, maintaining confidentiality, and