Paris Senior Ops Manager - Growth & Chauffeur Ops Impact

Wheely; Paris; On-site; EUR 120,000 - 160,000; Full time

Benefits offered by this job

Office-based role in Paris

Stock options

Private medical insurance

Life and critical illness cover

Lunch allowance

Navigo and Veligo travel

Professional development stipend

Job summary

Wheely is seeking a Senior Operations Manager to lead Paris market operations, reporting to the General Manager, France. You will own chauffeur supply, retention, and quality, and help evolve the local operating model as we scale beyond Paris.

In this high-ownership role you will build and lead the local operations team, set processes and rhythms, partner with product teams, and ensure compliance with French regulations and VTC licensing while driving data-driven improvements.

Qualifications

• Analytically strong and entrepreneurial operators.
• Experience scaling operations in fast-paced tech environments.
• Ability to move fast from analysis to execution.

Responsibilities

• Own day-to-day operational execution: chauffeur supply growth and retention.
• Evolve the local operating model, turning global strategy into effective execution on the ground.
• Use data to spot operational risks and opportunities, and design initiatives with clear, measurable impact.
• Lead and grow Wheely Paris's operations team, building a culture of high performance and engagement.
• Partner with product teams to shape feature development and improve operational tooling.
• Support readiness as the market expands into new areas, launching business from scratch.
• Act as a senior point of contact for chauffeurs and key external stakeholders, representing Wheely's standards.
• Ensure compliance with applicable French regulations and VTC licensing requirements.

Skills

Analytical thinker

Entrepreneurial mindset

Operations management

Data-driven

Stakeholder management

Education

MBA or equivalent

Job description

Wheely is seeking a Senior Operations Manager to lead Paris market operations, reporting to the General Manager, France. You will own chauffeur supply, retention, and quality, and help evolve the local operating model as we scale beyond Paris.

In this high-ownership role you will build and lead the local operations team, set processes and rhythms, partner with product teams, and ensure compliance with French regulations and VTC licensing while driving data-driven improvements.