Paris Operations Lead - Growth & Excellence

Wheely; Paris; Hybrid; EUR 110,000 - 150,000; Full time

Benefits offered by this job

Office in Paris 9th arrondissement

Job summary

Wheely is seeking a Senior Operations Manager in Paris to own day-to-day market health, focusing on chauffeur supply growth, retention, and local operating model evolution. You will lead the Paris operations, drive ownership, and work with product to improve tooling as Wheely scales across new areas.

The role requires 3-4+ years of scaling operations in fast-moving environments, fluent French and English, and an MBA or advanced business degree.

Qualifications

• Analytical, entrepreneurial operators with ownership mentality.
• 3-4+ years building or scaling operations with limited structure.
• Backgrounds include VC-backed, top-tier consulting, investment banking, VC/PE, or startup experience.
• Experience in a marketplace/platform (on-demand, mobility, location-based).
• Fluent in French and English.

Responsibilities

• Own day-to-day operational execution: chauffeur supply growth and retention.
• Evolve the local operating model, turning global strategy into effective execution.
• Use data to spot operational risks and opportunities and design measurable initiatives.
• Lead and grow Wheely Paris's operations team, building a culture of high performance.
• Partner with product teams to shape feature development and improve operational tooling.
• Support readiness as the market expands into new areas, launching business from scratch.
• Act as a senior point of contact for chauffeurs and external stakeholders, representing Wheely’s standards.
• Ensure compliance with French regulations and VTC licensing requirements.

Skills

Analytical

Ownership

People leadership

Bilingual French/English

Education

MBA or advanced degree

Job description

Wheely is seeking a Senior Operations Manager in Paris to own day-to-day market health, focusing on chauffeur supply growth, retention, and local operating model evolution. You will lead the Paris operations, drive ownership, and work with product to improve tooling as Wheely scales across new areas.

The role requires 3-4+ years of scaling operations in fast-moving environments, fluent French and English, and an MBA or advanced business degree.