Paris Operations Leader — High-Growth, High-Impact

Wheely; Paris; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Office in Paris 9th

Job summary

Wheely Paris is seeking an Operations Manager to own the day-to-day health of the market, including chauffeur acquisition, retention, and quality. You will report to the General Manager, France and help scale the local operating model as Wheely expands beyond Paris.

This role combines entrepreneurial ownership with hands-on execution in a fast-moving environment. You will build and lead the local ops team, shape processes, and collaborate with product teams to improve tooling while ensuring

Qualifications

• Analytical thinking and data-driven mindset.
• Ownership and accountability in open-ended environments.
• Fluent French and English.
• Operations and scaling experience.
• MBA or advanced degree in business, operations, analytics, or strategy.

Responsibilities

• Own day-to-day operational execution: chauffeur supply growth and retention.
• Evolve the local operating model, turning global strategy and standards into effective execution on the ground.
• Use data to spot operational risks and opportunities, and design initiatives with clear, measurable impact.
• Lead and grow Wheely Paris's operations team, building a culture of high performance and engagement.
• Partner with product teams to shape feature development and improve operational tooling.
• Support readiness as the market expands into new areas, launching business from scratch.
• Act as a senior point of contact for chauffeurs and key external stakeholders, representing Wheely's standards.
• Ensure compliance with applicable French regulations and VTC licensing requirements.

Job description

Wheely Paris is seeking an Operations Manager to own the day-to-day health of the market, including chauffeur acquisition, retention, and quality. You will report to the General Manager, France and help scale the local operating model as Wheely expands beyond Paris.

This role combines entrepreneurial ownership with hands-on execution in a fast-moving environment. You will build and lead the local ops team, shape processes, and collaborate with product teams to improve tooling while ensuring