Paris-Based Customer Success & Marketplace Strategy Intern

Mirakl; Paris; Sur place; EUR 13 000 - 16 000; Plein temps

Avantages offerts par ce poste

Meal vouchers via Swile card

Navigo pass reimbursement

Gymlib pass

Paris Office

Résumé du poste

Mirakl in Paris is seeking a motivated Master’s student to join our Customer Success Consulting team as a 6-month intern starting January 2027.

You will analyze client performance, help design strategic recommendations, and collaborate on cross-functional projects to optimize marketplace operations, while gaining hands-on exposure to seller recruitment and performance insights. This role offers mentorship from Gianluca Petito and a front-row seat to Mirakl’s international projects.

Qualifications

• Currently pursuing a Master's degree (Bac+5) from a business school, university, or IEP.
• Previous internship experience in consulting, customer success, or e-commerce is a plus.

Responsabilités

• Analyze client performance metrics and contribute to the preparation of strategic Business Reviews
• Support the development and implementation of tailored strategic recommendations to help clients optimise their marketplace operations
• Participate in cross-functional projects focused on process improvement, team growth, and AI implementation
• Collaborate with Customer Success Consultants to assist clients in building their marketplace strategy (assortment strategy, seller recruitment, organisational structure)
• Help clients implement effective tools and processes for seller management and operational excellence

Connaissances

Analytical skills

Communication

Proactivity

Team player

Fast-paced environment

Formation

Master's degree (Bac+5) in business

Description du poste

Mirakl in Paris is seeking a motivated Master’s student to join our Customer Success Consulting team as a 6-month intern starting January 2027.

You will analyze client performance, help design strategic recommendations, and collaborate on cross-functional projects to optimize marketplace operations, while gaining hands-on exposure to seller recruitment and performance insights. This role offers mentorship from Gianluca Petito and a front-row seat to Mirakl’s international projects.