OTA Account Executive F/M/X

SmartRecruiters, Inc.; Issy-les-Moulineaux; Hybride; EUR 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

Remote work in France

Digitech Academy certifications

Heartist program volunteering day

Sustainable mobility allowance

Health insurance (50% funded)

CSE and employee benefits

Résumé du poste

Accor Tech & Digital is seeking an OTA Account Executive to implement strategic actions that drive sustainable growth for Accor and its Hotels. You will diversify channel mix, increase OTAs visibility, and protect the value of our web direct and loyalty programs, working with local accounts and cross-functional teams across regions.

Build strong partnerships with local teams, negotiate marketing plans to raise brand awareness, and lead quarterly business reviews with Sales and technical teams.

Qualifications

• Experience with Online Travel Agencies and e-commerce
• Proven ability to manage multi-stakeholder contracts
• Experience building relationships with local teams and online partners
• Ability to execute action plans for strategic accounts
• Strong analytical mindset
• Curious about different cultures
• Strong teamwork and ability to federate with departments
• High conviction approach
• Ability to establish partnerships with customers
• Align with group values
• Knowledge across negotiation, commercial, legal, connectivity

Responsabilités

• Develop a strategic action plan to reach targets
• Regularly monitor KPIs and challenge stakeholders
• Coordinate with local OTA teams and sales
• Negotiate marketing plans to raise brand awareness
• Organize quarterly business reviews with Sales and Technical teams
• Co-design action plans to support business development
• Identify opportunities with local players
• Provide updates on OTA partnerships
• Train on tools and new processes
• Manage technology evolution business cases
• Project management with digital experts
• Liaise with legal on contracts and tax management
• Feedback on performance to Sales and BI teams
• Work with loyalty and web direct teams
• Ad-Hoc project management

Connaissances

OTA experience

E-commerce expertise

Analytical skills

Stakeholder management

Negotiation

Team collaboration

Commercial mindset

Description du poste

Accor Tech & Digital is the driving force behind technology, digital solutions, and transformation across the Group. Our 5,000 talented professionals are committed to delivering the best digital and technology experiences to our customers, hotels, and teams in 110 countries, while helping shape the future of hospitality.

Accor Tech & Digital: where intelligence is human first.

Job Description

The OTA Account Executive aims to implement a strategic action plan with a focus on driving sustainable growth for Accor and Hotels. To do so, the action plan should contribute to diversification of the channel mix, increased visibility on OTAS, control of the distribution cost and protect the value of our web direct & loyalty program.

He/ She is working closely with the different Accor Business Units, and in particular with the local e-commerce or account managers who are his/her relays in their dedicated regions.

Construction of a clear action plan to reach targets

Regular follow-up of the KPIs to challenge stakeholders

Work closely with the hubs/divisions in their local account management & action plan implementation

Negotiate strong and relevant marketing plans with the objective to increase Accor brand awareness

Organize regular quarterly business review with Sales & technical teams

Coordination with local OTA Teams (E-commerce & Sales)

Co-design of action plans to support the business development strategy

Exchange with local account managers on the identification of opportunities with local players

Regular communication regarding OTA partnership updates

Training on tools & new processes

Build business case for technology evolution

Project management on technology-related improvements with digital experts

Regular meetings with legal department (existing and new partners contracting, tax management)

Provide feedback on performance toward sales performance & BI teams

Conduct transversal project with loyalty and web direct teams

Ad-Hoc project management

Qualifications

Past experience on Online Travel Agencies, E-Commerce, or travel-related industry

Past experience in multi-interlocutor and multi-cultural contracts

Relevant E-Commerce, Sales or Revenue Management expertise with experience in building strong relationship with local teams and online partners

Execute an action plan for a portfolio of strategic accounts

Strong analytical skills and mindset

Curious about other cultures

Have a strong team spirit

Ability to federate internally with the different departments

High Conviction approach

Ability to establish a strong partnership relationship with customers

Embody the group's values

Multi topic knowledge and interest (negotiation, commercial, legal, connectivity)

Additional Information

And what about our commitments?

- To the world

• Accor is committed to the world around us, with a strong employer culture focused on developing our 300,000 talents.
• We take a continuous improvement approach to reducing the environmental impact of digital technology across all our projects.

- To your career

• We empower all our employees to manage their work-life balance and give them the means to shape their work environment in their own image.
• Training and career paths are defined both individually and collectively, so that we grow together, every day.

- In practice, at Accor Tech & Digital:

• Remote work in France and flexible working options: work from home, from our offices, or even from our hotels and coworking spaces.
• Every Wednesday afternoon, dedicate your time to deep work and your personal development.
• Work in a multicultural, English-speaking environment.
• Continuous improvement & training: hackathons, outstanding technology partnerships, dedicated talent management, and our dedicated learning platform, Digitech Academy, with certifications.

and also,

• ALL - Heartist® programme: preferential rates and flash offers for unforgettable stays and experiences at all Accor properties and with our partners worldwide.
• Heartist® for good volunteering programme: 1 day off per year to volunteer for a charity of your choice.
• A works council (CSE) that helps fund your cultural and sports activities.
• Sustainable mobility allowance of up to €600 for using a "green" means of transport, or 75% of your Navigo pass covered.
• Mandatory health insurance, 50% funded by Accor, with no additional cost to cover your dependants.
• Not to mention attractive working conditions, with collaborative workspaces, restaurants, games and sports areas.

Your talent and motivation are our only selection criteria.
We value the richness of diverse nationalities, personalities and professional backgrounds.
We adapt to the specific needs of our employees, including those with disabilities.
For us, recruitment is above all about meeting people.