Organisational Change Consultant — AI-Driven Transformations

Infosys; Paris; On-site; EUR 70,000 - 95,000; Full time

Job summary

Infosys is seeking a Consultant in Organisational Change Management to help clients navigate transformations, including digital initiatives, system implementations, IT outsourcing and BPO.

You will work with client teams to design and deliver practical change programs that prepare people for new ways of working, accelerate adoption and realize value sooner. The role blends change management with AI-enabled approaches in an international setting.

Qualifications

• Three to six years of experience in Organisational Change Management in IT services or consulting.
• Experience supporting end-to-end transformation programmes.
• Strong project management capabilities, including planning, organization, coordination and follow-up.
• Ability to work autonomously on clearly defined areas of a client engagement.
• Confident client-facing presence with effective communication across different levels of an organization.
• Excellent written and verbal communication skills in both French and English.
• Experience working in multicultural and international environments.
• Hands-on experience using AI tools for content creation, analysis, synthesis or adoption tracking.
• Additional expertise in HR, digital communication or artificial intelligence would be a plus.

Responsibilities

• Deliver change management activities on client projects and lead deliverables within OCM workstreams with growing autonomy.
• Plan, follow up and coordinate activities with team members and the client project team; anticipate risks and escalate when needed.
• Co-facilitate workshops and present OCM deliverables and progress to client project teams with senior support.
• Use AI tools to boost change activities with consideration for data confidentiality.
• Coach and support junior team members on day-to-day delivery.
• Contribute to OCM assets compilation and help improve methodologies and tools.
• Contribute to commercial proposals and support business development activities.

Skills

Change Management

Project Management

Communication

AI tools usage

Client-facing

Multicultural experience

Job description

Infosys is seeking a Consultant in Organisational Change Management to help clients navigate transformations, including digital initiatives, system implementations, IT outsourcing and BPO.

You will work with client teams to design and deliver practical change programs that prepare people for new ways of working, accelerate adoption and realize value sooner. The role blends change management with AI-enabled approaches in an international setting.