Ops Associate

present of AI; Paris; On-site; EUR 42,000 - 68,000; Full time

Job summary

Parallel seeks a role focused on coordinating a network of freelance medical information technicians within hospital settings. You will recruit talent, align them with hospital accounts, and train them on the product while ensuring assignments are tracked and managed effectively.

The position emphasizes strong organization, calm handling of many moving parts, and the ability to work with diverse stakeholders while maintaining strict data confidentiality and process documentation.

Qualifications

• Organized, calm under pressure, able to manage many moving pieces and work with diverse people.

Responsibilities

• Run a network of freelance medical information technicians: recruit, match to hospital accounts, train on the tool, and track assignments.

Job description

The role is mostly about running a network of freelance medical information technicians: finding them, matching them to hospital accounts, training them on the tool and keeping track of how assignments go. It also includes keeping contracts and access rules in order for security certification work. A strong candidate is organized, calm with many moving pieces, good at working with very different people, and able to own a topic until it is finished.

How it fits the AI era

The AI agents handle the coding itself, but they depend on people to pull medical documents out of hospital software, so human operations work is still a key part of getting the product live. As automation of document extraction grows, the work will likely shift from staffing many freelancers toward building repeatable processes and checking quality. Judgment, trust with freelancers and care with sensitive health data stay human.

How it builds AI experience

The role offers a close view of how a generative AI product is rolled out inside real hospitals, from first pilot stays to scaling. Someone in it would learn how AI output is checked, where it needs human help and how operations support a product used by many hospitals. To build this background, a candidate could read about AI in medical coding and practice explaining software tools to non-technical users.

Worth showing

• Organized tracking and scheduling
• Clear training and onboarding
• Care with confidential data
• Process documentation

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

About Parallel

AI agents that do hospital administrative work, starting with medical coding, by working inside the hospital's existing software.