Operations Manager

Radisson Hotel Group; Nice; Sur place; EUR 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Hotel discounts

Friends & Family discount

Exclusive breakfast & F&B discounts

Local perks

Résumé du poste

Radisson Blu Nice is seeking an experienced Operations Manager to lead day-to-day hotel operations, partnering with department heads to elevate guest experiences and drive performance.

Reporting to the General Manager, you will manage labour, seasonal recruitment, and SOPs across Front Office and Food & Beverage, delivering consistent service and a culture of accountability.

Qualifications

• Hands-on leader in a fast-paced hotel environment.
• Strong operational experience within Food & Beverage.
• Proven ability to lead, develop and influence managers and teams.
• Emotionally intelligent, resilient and confident driving change.
• Proactive and solutions-focused with a strong sense of accountability.
• Comfortable operating in a seasonal business with evolving priorities.
• Passionate about service excellence and delivering exceptional guest experiences.
• Fluent in English; French is advantageous.

Responsabilités

• Lead the day-to-day hotel operation with a strong presence across all departments.
• Drive operational excellence and ensure consistent delivery of brand standards and SOPs.
• Support and develop leaders across Front Office, Food & Beverage and other operational departments.
• Create a culture of accountability, collaboration and continuous improvement.
• Manage labour planning, scheduling and operational resources to support business demands.
• Support seasonal recruitment, onboarding and training initiatives during peak periods.
• Take ownership of operational challenges and proactively identify solutions.
• Work closely with the General Manager to deliver exceptional guest satisfaction and operational results.
• Drive Food & Beverage performance, service standards and operational efficiency across multiple outlets.
• Act as the key operational decision-maker and ensure smooth hotel operations seven days a week.

Connaissances

Operational leadership

F&B experience

People management

Change management

Accountability

Seasonal business

Guest service orientation

Fluent English

Description du poste

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

We're looking for an experienced and resilient Operations Manager to help drive the next chapter of our transformation journey at Radisson Blu Nice.

Reporting directly to the General Manager, you will be a visible leader at the heart of the hotel, working closely with department heads to enhance operational performance, elevate guest experience and strengthen leadership across key operational departments by:

• Leading the day-to-day hotel operation with a strong presence across all departments
• Driving operational excellence and ensuring consistent delivery of brand standards and SOPs
• Supporting and developing leaders across Front Office, Food & Beverage and other operational departments
• Creating a culture of accountability, collaboration and continuous improvement
• Managing labour planning, scheduling and operational resources to support business demands
• Supporting seasonal recruitment, onboarding and training initiatives during peak periods
• Taking ownership of operational challenges and proactively identifying solutions
• Working closely with the General Manager to deliver exceptional guest satisfaction and operational results
• Driving Food & Beverage performance, service standards and operational efficiency across multiple outlets
• Acting as the key operational decision-maker and ensuring smooth hotel operations seven days a week

Qualifications

• A visible, hands-on leader who thrives in a fast-paced hotel environment
• Strong operational experience within Food & Beverage
• Proven ability to lead, develop and influence managers and teams
• Emotionally intelligent, resilient and confident driving change
• Proactive and solutions-focused with a strong sense of accountability
• Comfortable operating in a seasonal business with evolving priorities
• Passionate about service excellence and delivering exceptional guest experiences
• Fluent in English; French is advantageous

Additional Information

Why Join Radisson Hotel Group?

• Live the Magic of Hospitality: Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
• Build a Great Career: No matter your background or experience, we invest in your growth, learning, and career development, helping you reach your full potential.
• Experience the Team Spirit: Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
• Lead with Your Ambition: Your ideas, passion and drive matter! We empower you to make a difference, in hospitality, your community and beyond.
• Enjoy Global & Local Perks: Wherever you’re based, you’ll enjoy a great range of global and local benefits; from exclusive hotel rates at Radisson Hotels worldwide to discounts and rewards tailored to your country.

Enjoy benefits including:

• Up to 53% off stays at over 1,500 Radisson Hotels worldwide for you and your loved ones
• Guaranteed minimum 30% off for your Friends & Family
• Exclusive discounts on breakfast, Food & Beverage, spa experiences and more
• Plus, access to local perks and rewards designed to make your experience even more rewarding!

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.