Operations Coordinator

801 France S.A.R.L.; France; Sur place; EUR 36 000 - 48 000; Plein temps

Résumé du poste

Backroads is seeking an Operations Coordinator to join our European Operations Team based in Pernes-les-Fontaines, France. You will help manage logistics behind world-class travel experiences, supporting hundreds of trailers and equipment across Europe.

You will collaborate with mechanics, fleet coordinators, and seasonal workers, while liaising with Trip Development, Scheduling, and Finance. Strong communication and reliability are essential.

Qualifications

• Mechanical aptitude or experience with vehicle, trailer, or equipment maintenance.
• Ability to use basic hand and power tools safely.
• Willingness to travel occasionally within Europe.
• Ability to work independently and manage multiple projects.
• Valid driving license and clean driving record.

Responsabilités

• Support trailer overhaul and refurbishment projects.
• Assist with the construction and setup of new trailers.
• Assist in installing, maintaining, and repairing van racks.
• Travel to other European regions to support maintenance of trailers, vans, and operational equipment.
• Perform routine maintenance and repairs on operational equipment.
• Support upkeep and improvement projects across the Pernes-les-Fontaines campus.
• Assist with maintenance and repairs at Backroads buildings and residences in France and other European hubs.
• Help identify maintenance needs and recommend practical solutions.
• Maintain a safe, organized, and efficient work environment.
• Organize and maintain order across our various warehouses.

Description du poste

Who You Are: Do you love talking to people and have a passion for travel and being active outdoors? Do you have a deep-rooted desire to help others and prepare them for a positive active travel experience of their own? Do you have great attention to detail and you’re comfortable working in a fast-paced environment? If you answered yes to these three questions, we may have an opportunity for you!

What You’ll Do:

We’re looking for a highly motivated Operations Coordinator to join our European Operations Team based in Pernes-les-Fontaines, France. This role is essential in helping us manage and move the logistics behind our world-class travel experiences. You'll be an integral part of a team that delivers over 600 vehicles, thousands of bikes, and hundreds of trailers to more than 20 countries across Europe, supporting our trips throughout the spring, summer, and fall seasons. You’ll be based at Pernes les Fontaines (Vaucluse) hub, which includes several buildings throughout Pernes. You’ll collaborate with a dynamic crew including mechanics, vehicle fleet coordinators, and seasonal workers, while also liaising regularly with internal teams like Trip Development, Scheduling, and Finance.

• Support trailer overhaul and refurbishment projects
• Assist with the construction and setup of new trailers
• Assist in installing ,maintaining, and repairing van racks
• Travel to other European regions to support maintenance of trailers, vans, and operational equipment
• Perform routine maintenance and repairs on operational equipment
• Support upkeep and improvement projects across the Pernes-les-Fontaines campus
• Assist with maintenance and repairs at Backroads buildings and residences in France and other European hubs
• Help identify maintenance needs and recommend practical solutions
• Maintain a safe, organized, and efficient work environment
• Organize and maintain order across our various warehouses

Who You Are:

The ideal candidate for this role is driven to produce high-quality results, is proud of their work, and truly cares about improving their work environment. You can work independently without much direct supervision and have the foresight to see upcoming needs and plan accordingly. You enjoy the camaraderie of an energetic team, understand Backroads’ mission to be the best travel company, and are motivated to do your best work every day. We are looking for an individual that can work independently, has the ability to create & implement new solutions/systems, has strong communication skills, is reliable and responsible, and is willing to learn and grow both professionally and personally.

What You will Need:

• Good spoken and written English French language skills preferred
• Mechanical aptitude or experience with vehicle, trailer, or equipment maintenance
• General construction, maintenance, or handyman skills
• Ability to use basic hand and power tools safely
• Willingness to travel occasionally within Europe
• Ability to work independently and manage multiple projects
• Valid driving license and clean driving record

About Backroads:

Founded in 1979, Backroads is the world’s leading guest-focused travel company, offering luxury Biking, Hiking & Walking, and Multi-Adventure Trips for active people of all ages and experience levels. But we’re more than a travel company —we’re pioneers in crafting extraordinary experiences that bring people closer to the world and each other. We blend innovation, precision, and an unrelenting drive for excellence, drawing strength from our roots as a long-standing, family-run, global company. We are dynamic, resilient and invest deeply in our people and our guests. We set the benchmark in active travel and raise it every year.

Why Backroads:

Backroads is built on sustainable growth, a transparent culture and a high-caliber team. We empower employees to deliver exceptional experiences and share our story with pride. You’ll work alongside dedicated, competent and active colleagues in an environment that values collaboration, balance and continual improvement. We move fast, act with integrity and strive for high-quality results. Backroads is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

I can’t imagine a better way to travel the world than under your own power and in the company of like-minded adventurers. Sure, Backroads provides superb accommodations and meals, amazing Trip Leaders and unforgettable local encounters. But whether you’re sticking with the group or breaking off on your own, all of our planning and support are ultimately aimed at one simple thing: giving you the flexibility you need to discover the world on your own terms.

Tom Hale, Founder & President