North America Customer Success Manager - Broadcast/IP

BBright SAS; Rennes; On-site; EUR 50,000 - 70,000; Full time

Job summary

A leading technology company is seeking a Customer Success Manager based in Rennes, France. This role involves being the primary contact for North American clients, ensuring they receive maximum value from products. Candidates should have a Master's degree and at least 3 years of experience in broadcast technologies. Excellent English communication skills are essential, as well as the ability to foster strong relationships with clients. This position offers the opportunity to work at the intersection of advanced broadcast technology and global collaboration.

Qualifications

• Minimum 3 years of experience in the broadcast or media technology industry.
• Solid understanding of ST 2110, IP video transport, and HDR workflows.
• Ability to manage a remote customer portfolio and work across time zones.

Responsibilities

• Act as the primary point of contact for customers in North America.
• Build and maintain strong customer relationships.
• Guide customers to derive maximum value from solutions.

Skills

Excellent command of English

Interpersonal and communication skills

Understanding of broadcast/IP technologies

Customer-oriented mindset

Self-driven and proactive

Analytical and problem-solving skills

Education

Master’s degree (Bac +5) in Engineering or related field

Job description

A leading technology company is seeking a Customer Success Manager based in Rennes, France. This role involves being the primary contact for North American clients, ensuring they receive maximum value from products. Candidates should have a Master's degree and at least 3 years of experience in broadcast technologies. Excellent English communication skills are essential, as well as the ability to foster strong relationships with clients. This position offers the opportunity to work at the intersection of advanced broadcast technology and global collaboration.