Network Security QA Engineer - Post-Sales Testing (Hybrid)

Fortinet, Inc.; Valbonne; Hybrid; EUR 55,000 - 85,000; Full time

Job summary

Fortinet, Inc. is seeking a Network Security QA Engineer to join the EMEA Customer Readiness Testing team in Sophia Antipolis, France. This hybrid role focuses on delivering post-sales testing services to key customers and reproducing customer environments in CRT data centers.

You will define test cases, set up test environments, and create detailed documentation and reports for customer delivery, collaborating with R&D to resolve issues and maintaining CRT knowledge bases.

Qualifications

• Five years or more experience in network security (technical support or QA).
• Graduate of network and security engineering school.
• Advanced knowledge of English (written and spoken).
• Experience with Fortinet products is an advantage.

Responsibilities

• Implementation of customer projects - Testing of Fortinet products deployed in production environments - following the CRT processes
• Thorough understanding of the testing requirements and customer information detailed in the project proposal
• Writing project related documents (Topologies, Test Plan, Methods of Procedures) with any required technical architecture diagrams
• Provisioning of the System Under Test to reproduce the customer environment on CRT Data Center equipment
• Configuring the traffic generators (FortiTester / Spirent / Ixia) to simulate traffic alike the traffic monitored in customer production environment
• Define and execute some test cases based on the testable requirements
• Technical investigation of problems involving Fortinet products
• Follow-up with R&D departments to resolve product issues
• Documenting all test results in a test report to deliver and present to customer at the end of CRT campaign
• Administration of Traffic Generators (FortiTester / Spirent / Ixia)
• Improve and maintain CRT application flows catalog
• Provide post-mortem TG usage experience and update TG database
• Vendor relationship with feature requests and product enhancement
• Follow up actuality and propose new solutions emerging in the application simulation world
• Provide support to customer projects by handling JIRA TG incidents/issues until resolution
• Interface with vendor support and follow up external tickets and escalations
• Creation of technical documentation and bulletins to improve Fortinet CSS and CRT knowledge bases
• Develop core competency on Fortinet’s product line and technologies
• Work closely with Support organizations

Skills

Networking protocols

Troubleshooting

Proficient English

Security testing

Scripting

Education

Graduate of network and security engineering school

Tools

Spirent

Ixia

FortiTester

JIRA

Job description

Fortinet, Inc. is seeking a Network Security QA Engineer to join the EMEA Customer Readiness Testing team in Sophia Antipolis, France. This hybrid role focuses on delivering post-sales testing services to key customers and reproducing customer environments in CRT data centers.

You will define test cases, set up test environments, and create detailed documentation and reports for customer delivery, collaborating with R&D to resolve issues and maintaining CRT knowledge bases.